Senior Program Manager, Audits and Insights Team

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION :

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform.

The AIT Program Manager is responsible for driving short term and long-term strategic projects by closely coordinating with business leaders. The role will require quickly learning audit strategy to grasp the big picture in order to develop metrics, strategies and processes. You will be working with a number of stakeholders including Operations, Analytics, Policy, Technology teams to correlate business and operational outcomes, unlocking operational constraints and identifying opportunity to streamline the processes. This role requires high level strategic thinking, effective communication and deep-dive analytical problem solving.

Key job responsibilities

1. Program & Change Management :

• Lead and oversee complex change requests within audit programs, ensuring high-quality implementation and meaningful outcomes
• Develop and execute strategic initiatives that drive continuous improvement in audit methodologies
• Design and implement scalable solutions for program optimization
• Establish and maintain program management best practices and standards
• Develop risk-based prioritization models for audit programs considering business criticality and resource availability
• Establish metrics and KPIs to measure program success and ROI

2. Spearhead AI and Automation Strategy for Audits :

3. Strategic Leadership and performance improvement :

4. Business Performance & Reporting :

5. Stakeholder Management :

About the team

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform.

The AIT Program Manager is responsible for driving short term and long-term strategic projects by closely coordinating with business leaders. The role will require quickly learning audit strategy to grasp the big picture in order to develop metrics, strategies and processes. You will be working with a number of stakeholders including Operations, Analytics, Policy, Technology teams to correlate business and operational outcomes, unlocking operational constraints and identifying opportunity to streamline the processes. This role requires high level strategic thinking, effective communication and deep-dive analytical problem solving.

BASIC QUALIFICATIONS :

PREFERRED QUALIFICATIONS :

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