Kissflow - Solution Consultant - LCDP

Description

Key Responsibilities :

• Project Delivery and Management : Own the end-to-end delivery of enterprise transformation projects, ensuring they meet scope, quality, budget and timeline requirements.
• Oversee all aspects of project execution to guarantee customer satisfaction and successful outcomes.
• Technical Solution Design : Architect and design robust, scalable, and efficient solutions tailored to customer needs.
• Ensure alignment between business objectives and technical solutions to deliver maximum value.
• Customer Engagement : Build and maintain strong relationships with customers, serving as their trusted technical advisor.
• Understand their business challenges, present technical solutions, and guide them through the implementation process.
• Cross-functional Collaboration : Work closely with sales, product, and engineering teams to ensure alignment between customer requirements and the delivered solution.
• Collaborate in both pre-sales and post-sales phases to ensure seamless project transitions.
• Pre-sales Support : Assist the sales team by demonstrating technical expertise during customer engagements, leading technical discussions, and providing detailed solution proposals and presentations.
• Risk Management : Identify project risks and develop mitigation strategies to ensure projects are delivered on time and within budget, minimizing disruptions and addressing issues proactively.
• Documentation and Reporting : Create comprehensive technical documentation, including solution architecture, project plans, and status reports.
• Provide regular updates to internal teams and customers on project progress and milestones.
• Continuous Improvement : Stay current with emerging JS frameworks, technologies, and best practices to continually improve solution offerings and recommend enhancements to customers.
  
  

Required Technical Skills

• Technical Architecture : Ability to design optimized architectures, integrating low-code platforms with enterprise systems and third-party applications.
• Systems Integration : Proven experience with system and application integration, including REST APIs, JSON, and integration connectors for seamless data flow.
• Data Architecture & Security : Strong knowledge of data models, database concepts, data governance, and security best practices.
• Cloud and SaaS Proficiency : Hands-on experience with cloud platforms and SaaS solutions, ensuring reliability, scalability, and performance.
• Coding Experience : Proficiency in Python and Lambda functions for customizations and technical integrations.
• Workflow Automation : Expertise in automating processes using Power Automate, Google App Scripts, business rules, and workflow rules.
• API Management : Skilled in managing SOAP, REST APIs, and web services to support system interoperability and integration.
• Advanced Excel : Strong knowledge of Excel formulas for data analysis and solution design.
• Integration Technologies : Experience with Enterprise Service Bus (ESB) and cloud connectors for integrating disparate systems.
  
  

Required Functional Skills

• Requirements Gathering and Analysis : Skilled in gathering, analyzing, and translating customer business requirements into actionable, technically sound solutions.
• Solution Design & Customization : Ability to craft solutions using low-code tools, tailoring them to meet specific customer needs and technical constraints.
• Problem-Solving : Strong analytical skills for identifying and resolving complex technical challenges, optimizing solutions for customer success.
• Aptitude for Deeper Product Knowledge : High ability to quickly acquire in-depth knowledge of products and solutions, ensuring effective customer engagements.
• Documentation : Proficiency in creating comprehensive documentation for technical solutions, workflows, and user manuals to support implementation and ongoing maintenance.
  
  

Required Customer Engagement Skills

• Stakeholder Influence & Management : Strong interpersonal skills to manage relationships with senior executives and key stakeholders, ensuring alignment and satisfaction.
• Consultative Selling : Ability to influence customer decisions by providing expert guidance on solution options, aligning proposals with their business goals.
• Customer Success Leadership : Focus on ensuring long-term customer success by delivering impactful solutions and identifying future opportunities for growth
  
  

(ref:hirist.tech)
Skills Required
Api Management, Systems Integration, coding experience , Advanced Excel, Technical Architecture