AgileEngine - Application Support Engineer - Informix

Primary Responsibilities :

• Provide technical support for applications built on the Informix database platform.
• Troubleshoot and resolve application issues related to Informix, Embedded C, ISAM, ESQL, and C programming.
• Perform system monitoring, health checks, and performance tuning.
• Manage application deployments and updates.
• Perform root cause analysis and implement corrective actions.
• Support and maintain Informix database environments.
• Monitor database performance and identify potential issues.
• Perform database backups and restores.
• Optimize database queries and performance.
• Manage database security and access controls.
• Develop and maintain Embedded C and C programs for application functionality.
• Debug and troubleshoot Embedded C and C code.
• Optimize code for performance and efficiency.
• Develop and maintain applications using ISAM and ESQL.
• Troubleshoot and resolve ISAM and ESQL related issues.
• Optimize ISAM and ESQL queries and performance.
• Develop and maintain AWK scripts for data processing and automation.
• Utilize AWK scripts for log analysis and reporting.
• Automate system administration tasks using AWK scripts.
• Manage and track support tickets and issues using a ticketing system.
• Document solutions, best practices, and knowledge base articles.
• Provide training and support to end-users.
• Work closely with development teams, database administrators, and end-users.
• Communicate effectively with stakeholders at all levels.
• Participate in team meetings and knowledge sharing Skills and Experience :
• 5 to 12 years of experience as an Application Support Engineer with a focus on Informix.
• Strong knowledge of Informix database administration and development.
• Proficiency in Embedded C and C programming.
• Hands-on experience with ISAM and ESQL.
• Experience with AWK scripting for data processing and automation.
• Strong troubleshooting and problem-solving skills.
• Experience with application deployment and maintenance.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team

(ref : hirist.tech)