Associate Product Manager – AI Agents (Healthcare)
100MSBengaluru, Karnātaka, India, 5600233 days ago
Job descriptionProduct Ownership : Lead roadmap and execution of AI agent workflows (BV, PA, Intake). Agent Design : Define agent logic, prompt flow, and escalation behavior for human-like, compliant interactions. Technical Execution : Collaborate with engineering on schema updates, APIs, and automation tests. Own agent evals and QA. Deployment : Operationalize workflows for clients. Oversee pilots, SLAs, and scaling success. Analytics : Define and monitor key performance metrics. Use insights to drive iteration. Compliance : Enforce HIPAA standards and data security across the stack. Communication : Maintain crisp specs, release notes, and internal updates. Systems Thinker : You design workflows like state machines precise and repeatable. Technical PM : You can read JSON payloads, debug logic, and talk API fluently. Operator Mindset : You measure success in SLAs, accuracy, and completion rates. First-Principles Builder : You design solutions from scratch, not templates. Velocity Obsessed : You ship weekly and iterate based on metrics, not opinions. Experience : 2 to 4 years in product, delivery, or operations roles such as Program Manager, SME, or Team Lead ideally in healthcare or AI SaaS. Delivery Leadership : Proven ability in SLA governance, stakeholder management, and escalation handling. People Management : Experience handling schedules, rosters, training, and performance management. Analytical Skills : Proficiency in Excel / Sheets; bonus if comfortable with SQL or BI tools. Strong data hygiene. Communication : Excellent spoken and written English with crisp documentation. Compliance Orientation : Comfortable working in environments handling sensitive data / PII. Background in U.S. healthcare , RCM , or benefits verification . Familiarity with AI agent frameworks , EHR integrations , or workflow orchestration . Exposure to Langfuse , Twilio , LiveKit , or voice AI systems . You'll be part of a small team at a fast-growing engineering-first startup. You'll work with engineers across the globe with experience in video at places like Facebook and Hotstar. You can grow as an individual contributor or as a team leader - freedom to set your own goals. https : / / www.100ms.ai /
Associate Product Manager AI Agents (Healthcare)
About Us 100ms is building AI agents that automate complex patient access workflows in U.S. healthcare - starting with benefits verification , prior authorization , and referral intake in specialty pharmacy.
We help care teams reduce administrative burden so patients can start treatment faster. Our automation platform combines deep healthcare knowledge with LLM-based agents and robust operational infrastructure . Youll join a specialized team focused on scaling healthcare automation through intelligent voice and data systems.
As a Product Manager , youll own end-to-end delivery for AI agents automating healthcare workflows - from product strategy to client deployment. Youll translate real-world operational challenges into structured, scalable AI systems, working across LLM prompt design , schema architecture , and production rollout .
Youll collaborate directly with founders, engineering, design, and product marketing to lead strategy, roadmap, and execution for key healthcare product lines.
What Youll Do
- Define and execute the product roadmap for healthcare AI agents.
- Understand customer pain points, uncover product gaps, and generate ideas that grow adoption and ROI.
- Translate strategy into detailed product requirements , prototypes, and sprint priorities.
- Partner with engineering to deliver fast and reliably with high product quality.
- Lead pilot rollouts , track SLAs, and build data-driven feedback loops.
- Drive product launches with marketing and customer teams.
- Develop pricing and positioning strategies with leadership.
- Serve as the product evangelist , building awareness internally and externally.
- Define and track product health metrics engagement, accuracy, latency, and conversion.
Core Responsibilities
Who You Are
Requirements
Nice-to-Haves
Why 100ms.ai
website
15,00,000 - 30,00,000 a year
Compensation details : 1500000-3000000 Yearly Salary
PI5a538d67cca7-30511-38988695
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Associate Product Manager • Bengaluru, Karnātaka, India, 560023
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