Delivery Excellence Manager (Finance)

Job Title : Operations Manager – Finance & Accounting (F&A) Transformation

Location : Mysore

Experience Required : 12–15 years

Reporting To : Delivery Head

Shift Timings - 6.30 pm to 3.30 am

Role Overview

We are seeking an experienced Operations Manager with strong exposure to Finance & Accounting (F&A) operations, transformation initiatives, and pre-sales / solutioning. The ideal candidate will lead delivery excellence, drive process optimization, and support client engagement across multiple F&A functions.

Key Responsibilities

• Lead end-to-end F&A operations delivery, ensuring service quality, accuracy, and adherence to SLAs.
• Manage teams handling Accounts Payable, Accounts Receivable, General Ledger, and Reporting processes.
• Drive F&A Transformation initiatives through automation, process reengineering, and best practice adoption.
• Partner with internal and client stakeholders to develop and implement solutions that enhance efficiency and scalability.
• Support Pre-sales and Solutioning by preparing proposals and transition plans.
• Monitor key operational metrics, identify risks, and execute mitigation strategies.
• Manage client relationships through proactive governance, performance reviews, and continuous improvement discussions.
• Collaborate with cross-functional teams (HR, IT, Finance, Transition) for seamless project execution.
• Mentor and develop teams to enhance domain knowledge and operational excellence.

Required Skills and Competencies

Educational Qualifications

Ideal Candidate Profile

We are looking for immediate joiners. Pls send your CV at purnendukumar.tiwari@thoughtfocus.com with CTC and notice period details.