Team Leader - International Voice Process (US Healthcare)

Company Description

BROWNROOF leverages AI and social intelligence to source, match, and retain top performers for organizations globally. We are your talent acquisition partner for the social age, ensuring that companies find and engage with the best talent available worldwide.

Role Description

This is a full-time on-site role for a Team Leader - International Voice Process (US Healthcare) located in Thane. The Team Leader will be responsible for overseeing daily operations, managing a team, ensuring effective communication, and driving team performance. Key responsibilities include monitoring team metrics, conducting training sessions, and ensuring high-quality service delivery aligned with company standards.

Qualifications

Strong Team Management and Team Leadership skills

Excellent Communication skills

Solid Analytical and Operational Management skills

Experience in the US healthcare industry is preferred

Ability to work efficiently in a fast-paced environment

Bachelor's degree or equivalent in a relevant field