No longer accepting applications
Service Delivery Lead
Bean HR Consultingludhiana, punjab, in18 hours ago
Job descriptionCollaborate with business and IT teams to define and evolve the enterprise architecture roadmap. Develop and enforce architectural frameworks, standards, and design principles. Align technology solutions with business strategy and modernization initiatives. Govern technology selection, integration, and scalability decisions. Act as the escalation point for delivery-related issues. Build and maintain long-term relationships with clients through proactive engagement. Communicate performance updates and insights to internal and external stakeholders. Partner closely with Sales, Account Management, and Support teams for end-to-end client success. Lead and mentor a team of service delivery managers, architects, and engineers. Manage resource allocation, training, and performance reviews. Build a culture of ownership, accountability, and collaboration within delivery teams. Identify gaps in delivery processes and implement best practices for improvement. Conduct root cause analysis and ensure preventive actions are executed. Stay updated on delivery methodologies, DevOps practices, and cloud technologies to maintain competitiveness. Oversee incident, problem, and change management processes. Establish governance models to monitor service quality, compliance, and release readiness. Report delivery performance, operational metrics, and improvement initiatives to leadership. Bachelor’s or Master’s degree in Computer Science, IT, or related discipline. 20+ years of experience in software delivery or IT service management. Minimum 5 years in a senior leadership role managing large-scale teams and enterprise clients. Deep understanding of SDLC, Agile, DevOps, and Cloud delivery environments. Strong background in ITIL, service governance, and client engagement. Excellent communication, leadership, and stakeholder management skills. Preferred Certifications : ITIL, PMP, Prince2, or Scrum Master.
Job Title : Software Service Delivery Leader
Location : Gurugram- Hybrid
Experience : 18–22 years (with minimum 5 years in leadership roles)
About the Role
We are seeking a highly motivated and experienced Software Service Delivery Leader to drive service excellence, client satisfaction, and operational efficiency across multiple software delivery functions. This leader will play a critical role in ensuring smooth delivery of complex software solutions, maintaining client trust, and aligning technology strategy with business goals.
Key Responsibilities
1. Service Delivery Management
- Oversee end-to-end software service delivery across multiple client engagements.
- Ensure adherence to SLAs, KPIs, and client expectations.
- Implement delivery frameworks and best practices for scalable and consistent performance.
- Track and analyze performance metrics to ensure continuous improvement.
2. Enterprise Architecture & Technical Governance
3. Client & Stakeholder Management
4. Leadership & Team Management
5. Process Optimization & Innovation
6. Governance & Reporting
Qualifications & Skills
Apply now by sharing resume at subhash@beanhr.com
Create a job alert for this search
Delivery Lead • ludhiana, punjab, in
Related jobs
- Promoted
Delivery Lead
RapidBrainsludhiana, punjab, in Job Title : Portfolio Lead (Digital Delivery & Strategic Client Transformation).Remote / Hybird / Onsite as permanent employee.
Company : Our Premium Client - German Based.We're seeking an experienced an...Show moreLast updated: 21 days ago
- Promoted
Lead
BristleconeLudhiana, Punjab, India Business Process Lead – Manufacturing (MFG).Bristlecone, a Mahindra company, is a leading supply chain and business analytics advisor, rated by Gartner as one of the top ten system integrators in t...Show moreLast updated: 9 days ago
- Promoted
AVP- Citizen Development Delivery
Impetus Career ConsultantsLudhiana, Punjab, India WE ARE HIRING FOR AVP- Citizen Development Delivery.Location - PAN INDIA Experience -14+Years.Responsibilities • Able to manage group developer, Sr developer for custom app delivery.Configuration / C...Show moreLast updated: 1 day ago
- Promoted
Senior Delivery Lead
thinkbridgeLudhiāna, Republic Of India, IN We are a global digital product development firm that helps growth-stage companies gain the technology sophistication and maturity of leading modern digital businesses.
We differentiate ourselves by...Show moreLast updated: 1 day ago
- Promoted
Microsoft Power App Lead
Persistent SystemsLudhiana, Punjab, India About Position : We are Looking for Lead having good experience in implementing and leading of Microsoft power platform as part of a service-oriented architecture for managing dynamic business proc...Show moreLast updated: 23 days ago
- Promoted
Lead Servicenow Developer
Buxton ConsultingLudhiāna, Republic Of India, IN Position : Lead ServiceNow Developer.IST daytime with a few hours overlapping PST until 12 PM PST (which is 3 pm IST to 12.
Key Skills : ServiceNow, Human Resource Service Delivery (HRSD), Customer Se...Show moreLast updated: 16 days ago
- Promoted
- New!
Sap Delivery Lead / Manager
Neovatic TechnologiesLudhiāna, Republic Of India, IN We are looking for an experienced.SAP projects and ensure successful implementation across multiple modules and stakeholders.
The ideal candidate will have deep SAP functional / technical expertise, p...Show moreLast updated: 16 hours ago
- Promoted
Lead ServiceNow Developer
Buxton Consultingludhiana, punjab, in Position : Lead ServiceNow Developer.IST daytime with a few hours overlapping PST until 12 PM PST (which is 3 pm IST to 12.
Key Skills : ServiceNow, Human Resource Service Delivery (HRSD), Customer Se...Show moreLast updated: 23 days ago
- Promoted
Salesforce Delivery Lead and Architect
Omni Reachludhiana, punjab, in Salesforce Delivery Manager & Technical Architect.Salesforce initiatives and build a best-in-class Salesforce practice within our organization.
This role requires a strategic thinker and hands-on le...Show moreLast updated: 19 days ago
- Promoted
Loftware Technical Delivery Lead
RED GlobalLudhiāna, Republic Of India, IN Our client, a global Life Sciences organization, is embarking on a large-scale Loftware implementation program and is seeking an experienced Loftware Lead with deep implementation and technical del...Show moreLast updated: 1 day ago
- Promoted
Service Delivery Manager - Manufacturing & Quality Applications
CognizantLudhiāna, Republic Of India, IN The Service Delivery Manager will be responsible for leading the managed support, operations, and service delivery for critical Manufacturing (Mfg.
Quality (GxP) IT applications, with a strong focus...Show moreLast updated: 1 day ago
- Promoted
Integration Lead
Jyodha innovations private limitedLudhiāna, Republic Of India, IN This is a contract-based remote role for an Integration Lead.The Integration Lead will manage the integration of software systems, troubleshoot issues, and coordinate with relevant teams to ensure ...Show moreLast updated: 1 day ago
- Promoted
- New!
Credit Analysis / Review (Associate / Sr. Associate / Delivery Lead / Delivery Manager)
Acuity Knowledge PartnersLudhiana, Punjab, India Acuity Knowledge Partners is currently looking for dedicated and motivated individuals who have strong leadership, organizational and teamwork skills for its Lending Services team based in Gurgaon / ...Show moreLast updated: 14 hours ago
- Promoted
BDM GEM SALES
COCKATOO INDIAJalandhar, Punjab, India We’re Hiring | BDM GeM Sales at Cockatoo Fitness.Cockatoo Fitness, one of India’s top 3 Amazon sellers in the Sports & Fitness category, is looking for a dynamic and experienced.GeM (Government e-M...Show moreLast updated: 21 days ago
- Promoted
- New!
IT Service Continuity Manager
RED Globalludhiana, punjab, in Job Title : IT Service Continuity Manager.Location : India / Pune Onsite / Remote.Employment Type : 6 Month Contract+ Extension.
Our Client is seeking an IT Service Continuity Manager who can develop, main...Show moreLast updated: 18 hours ago
- Promoted
- New!
Technical Delivery Manager
The Ksquare GroupLudhiana, Punjab, India Technical Delivery Manager (Digital, Data, QE & Salesforce) Role Summary Own end-to-end delivery of multi-workstream programs spanning Digital Engineering (Front End, Middleware & Cloud), Data / Anal...Show moreLast updated: 14 hours ago
- Promoted
Salesforce Delivery Lead And Architect
Omni ReachLudhiāna, Republic Of India, IN Salesforce Delivery Manager & Technical Architect.Salesforce initiatives and build a best-in-class Salesforce practice within our organization.
This role requires a strategic thinker and hands-on le...Show moreLast updated: 16 days ago
- Promoted
- New!
Team Lead
TPLudhiāna, Republic Of India, IN We are actively hiring for International Process (Operations - Team Leader) 🚀.Shift- 24x7 Rotational Shift (Including Night Shifts).
Days Working with 2 rotational week offs.Immediate Joiners Prefe...Show moreLast updated: 16 hours ago