Customer Success ExecutiveSulekha • Chennai, Republic Of India, IN
Customer Success Executive
Sulekha • Chennai, Republic Of India, IN
30+ days ago
Job description📸 Content Creator : Plan, create, and schedule quick, engaging Reels / Videos and visual content for platforms like Facebook, Instagram, and YouTube . 📈 Strategy & Execution : Manage and maintain customer accounts, executing both organic and paid social media promotions to boost online reach. 🤝 Client Success : Communicate directly with customers via WhatsApp and phone (Multilingual skills in Hindi, Telugu, Kannada are a huge plus!) to understand their goals and share performance reports with actionable insights. 📊 Analysis : Monitor campaign and content performance to ensure real, measurable impact on their business growth. Strong communication (written & verbal) and a customer-focused mindset. A Creative Eye for visual storytelling and short-form video content. Excellent knowledge of major social media platforms, including their paid and organic functionalities. Familiarity with the latest social media trends, tools, and analytics . Proven experience in managing social media accounts (freelancers are welcome!). A Bachelor’s degree in Visual Communication or a related field is preferred. Work with a vibrant, supportive team empowering thousands of MSMEs across India. Accelerate your career in both Social Media Marketing and Customer Success . Be part of a company that is leading the digital transformation for small businesses.
Are you a Social Media Whiz with a passion for helping small businesses thrive? Do you speak the language of Reels, organic growth, and customer success ? If so, we want you!
Sulekha.Com is seeking a dedicated Customer Success Executive to be the driving force behind the digital presence of our MSME clients across India.
What You'll Be Doing :
- You won't just manage accounts;
you'll be a Digital Growth Partner !
We Are Looking For :
Why Join the Sulekha Family?
At Sulekha.Com, you get to make a real impact every single day :
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Customer Executive • Chennai, Republic Of India, IN
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