SOC / NOC Analyst - Shift : Rotational

SOC / NOC Analyst

Experience : 4 years - 7 years

Location : Bangalore / Hyderabad / Chennai

Shift timing : Rotational

Mode : Hybrid - 3 days office & 2 days work from home

Can join within 30 days

Interested candidates, Please share your profiles and below details to

Email ID : Madhumita.Jena@infinite.com

Total experience :

Relevant Experience :

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Email ID : Madhumita.Jena@infinite.com

Monitor network, systems, and infrastructure 24x7 using Zabbix and other monitoring tools.

Troubleshoot incidents, escalate as necessary, and ensure quick resolution to minimize downtime.

Analyse system alerts, logs, and performance trends to identify potential issues proactively.

Knowledge on Zabbix configuration.

Maintain and enhance Zabbix templates, triggers, and dashboards.

Perform basic to intermediate Linux administration tasks, including user management, file systems, and service configurations.

Collaborate with cross-functional teams (Infrastructure team and Application Teams) for incident resolution and preventive actions.

Create and maintain technical documentation, SOPs, and incident reports.

Participate in on-call rotations and provide shift-based support when required.

Windows :

Strong knowledge of Windows Server 2019 / 2022, including installation, configuration, and management.

Experience with Active Directory, including user and group management, DNS, and DHCP.

Understanding of networking protocols and technologies, including firewalls, DNS, and TCP / IP.

Strong problem-solving and analytical skills to diagnose and resolve complex issues.

Knowledge of security principles and practices, including patching, firewalls, and access control.

Install, configure, and manage Windows Server Failover Clusters

Investigate and resolve cluster-related incidents and failures

VMWare :

Install, configure, and maintain VMware vSphere environment (ESXi hosts, vCenter Server).

Manage and monitor virtual machines, clusters, and hosts.

Handle VM provisioning, resource allocation (CPU, memory, storage), and load balancing.

Monitor system health and performance.

Troubleshoot performance issues (CPU, memory, disk, network).

Apply patches and updates to VMware products.

Manage roles and permissions using vCenter roles and Active Directory integration.

Integrate SRM with VMware vCenter and underlying storage replication solutions.

Manage and test Disaster Recovery (DR) plans regularly to ensure failover readiness

Security Operations Center (SOC)

Monitoring and Alerting :

Implementing and maintaining monitoring systems to detect security threats and anomalies within the VMware and Windows environments.

Threat Detection and Analysis :

Investigating security alerts and conducting threat analysis to identify malicious activity.

Incident Response :

Responding to security incidents, containing threats, and restoring systems to normal operations.

Vulnerability Management :

Identifying and mitigating vulnerabilities in VMware, Windows, and Linux systems.

Security Audits :

Conducting regular security audits to ensure compliance with security policies and standards.

Technical Skills :

Strong knowledge of SIEM (Splunk, Wazuh, QRadar, ArcSight, Trellix ePO, etc.).

Experience with EDR, DAM, Vulnerability Management, and SOAR tools.

Familiarity with log analysis (Windows, Linux, Network, Database).

Understanding of malware, phishing, DDoS, insider threats, and APT attack techniques.

Knowledge of TCP / IP, firewalls, IDS / IPS, and endpoint security.

Security certifications preferred (CEH, CompTIA CySA+, GCIA, GCIH, Splunk Certified, etc.).