Junior Technical Support Professional

Job Title : Junior Technical Support Professional

The ideal candidate will have a solid foundation in troubleshooting complex technical issues and providing expert-level support to clients worldwide.

We are looking for a highly skilled and experienced professional to join our team as a Technical Support Specialist. The role requires a deep understanding of software solutions, cloud computing, DevOps support, programming languages, and testing methodologies.

• Support the analysis and resolution of customer incidents related to hardware, network, and storage resources.
• Deploy, maintain, and enhance software solutions using cloud platforms, Kubernetes, Docker, and YAML files.

The successful candidate will possess excellent problem-solving skills, effective communication abilities, and experience working with global clients.

This is an exciting opportunity to leverage your expertise and make a meaningful impact on our clients' success.

Benefits include :