Reconciliation Operations Analyst 3

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As a Reconciliation Operations Analyst 3 at eBay India, you will ensure the financial integrity of transactions across the eBay marketplace, payments platforms, third-party processors, and internal systems. You’ll be responsible for executing reconciliation processes, identifying mismatches, resolving variances, and collaborating across Finance, Product, and Controlling to maintain a high standard of operational accuracy and compliance. Beyond daily operations, you’ll lead investigations, drive process automation, and partner with global stakeholders to enhance reconciliation coverage and operational compliance.

Job Responsibilities :

• Responsible for daily, weekly, and monthly reconciliations across : Payment processorsOrders / Buyer-seller payment transactionsSettlement files and ledger reportsBank statements
• Monitor transaction failures, mismatches, and exceptions using reconciliation tools and dashboards
• Responsible for investigating and resolving unreconciled items or mismatches
• Ensures accurate and quick response to identified variances
• Prepares reconciliation reports with analysis and root cause summaries
• Lead deep-dive investigations into recurring reconciliation mismatches, drive long-term solutions through stakeholder collaboration.
• Build and maintain dashboards or metrics to track daily / weekly health of reconciliation coverage (e.g., mismatch % over time, aging analysis).
• Maintains SOPs and documentation for audit and compliance
• Act as the reconciliation SME in cross-functional initiatives involving product rollouts, new payment method launches, or ledger redesign.
• Represent the reconciliation function in audit, risk, or compliance reviews, providing insights and preparing documentation.
• Liaise with external partners (e.g., banks, PSPs) for issue resolution and SLA enforcement.
• Provides feedback to improve reconciliation coverage, speed and accuracy

Job Requirements / Qualifications :

Familiarity with SQL, Tableau or MicroStrategy is a plus

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