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Associate Client Servicing Manager
FoxyMoronDelhi, India5 days ago
Job descriptionWork closely with internal teams, including creative, media, and production, to ensure timely and successful delivery of projects. Coordinate project timelines, budgets, and deliverables to meet client expectations. Collaborate with seniors to conduct brand analysis and extract valuable insights from the data and reports. Quality Check and posting on social media platforms. Attend shoots and music recordings. Assist managers in prioritizing tasks and maintaining timelines and schedules. Prioritize tasks across various brands ensuring the timely & accurate delivery of client work. Promptly responding to emails. Stay up-to-date on industry trends and best practices to create innovative art work to ensure that designs are relevant and effective in capturing the target audience's attention Conduct competitive and industry analysis to understand the brand positioning, target audience demographics, preferences, and behavior to tailor messaging effectively. Research on cutting-edge technology to inspire innovative ideas and conceptual breakthroughs Communicate regularly with team members to provide updates on status and upcoming deadlines, fostering a collaborative working environment. Act as POC for internal and external escalations in case the juniors are unable to resolve a problem. Ensure timely collection of data and inputs from functional teams for the purpose of social media and brand analysis report creation Create reports for social media and brand analysis. Assist in maintaining campaign cost sheets, and presentations for client & internal meetings. Review and share weekly JSRs while ensuring proper alignment of tasks. Following of internal TATs, tasks prioritization, and timely delivery of work. Invoicing and follow-up on payments. Maintain financial trackers with accurate information
1. Client Relationship Management :
- Understand the client's brand identity, core values, and unique selling propositions (USPs) to execute effective campaigns.
- Develop and maintain strong, trusting relationships with clients.
- Develop comprehensive brand plans that align with the client's long-term objectives and marketing goals.
- Serve as the primary point of contact for all client inquiries, requests, and concerns.
- Regularly communicate with clients to understand their needs, objectives, and feedback.
2. Coordination and collaboration :
3. Quality Check :
4.Timelines and Schedules :
5. Research :
6. Communication :
7. Reports :
8. Time Management :
9. Vendor Management :
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Manager Client Servicing • Delhi, India
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