Fashion Sales Consultant

Position : - Post Fashion Sales ConsultantLocation : - Govandi (W.)

Key Responsibilities : - Greet customers and provide personalized shopping assistance.- Offer styling advice based on body type, preferences, and occasion.- Stay updated on trends and product knowledge to make recommendations.- Educate customers on the brand, product range, and seasonal collections.- Upsell and cross-sell complementary products to enhance the shopping experience.- Explain offers, discounts, and policies clearly.- Promote the loyalty program and guide customers on point redemption.- Assist with sizing, measurements, and styling advice.- Close sales and negotiate to meet customer needs.- Handle payments and ensure secure transactions.- Use retail software for inventory, billing, and customer profiles.- Follow up on post-sale queries and delivery.- Meet and exceed sales targets through proactive engagement.

Skills & Qualifications : - Degree in Fashion, Retail, or related field is a plus.- 1-2 years of retail / customer-facing experience, preferably in fashion.- Strong communication and interpersonal skills.- Proven upselling and cross-selling abilities.- Knowledge of fashion trends, fabrics, and styling.- Proficiency in retail software and CRM systems.- Ability to resolve issues quickly and creatively.