Telecaller – IT Product Sales

Company Description

GraspCorn Software Solution Pvt. Ltd. delivers cutting-edge services in website designing, software development, internet marketing, back-end integration, and IT consultancy at competitive prices. The company values equity, innovation, and excellence, driven by its vision to be a global leader in providing intelligent business solutions and exceptional client support. With a strong commitment to delivering high-quality results, GraspCorn specializes in software development across various domains such as marketing, publishing, and e-commerce. Additionally, the company places a strong emphasis on quality assurance to address the unique needs of its clients.

About the Role

We are looking for a dynamic Telecaller to join our IT sales team. The ideal candidate will connect with potential clients, introduce them to our software products, qualify leads, and support the sales pipeline. This role requires excellent communication skills, confidence, and a basic understanding of IT / software solutions.

Key Responsibilities

Make outbound calls to potential customers to promote and explain IT products (SaaS, software tools, digital solutions, etc.)

Generate qualified leads and pass them to the sales or product demo team

Identify customer needs and recommend suitable software solutions

Maintain accurate call records, lead status updates, and follow-up schedules using CRM software

Respond to inbound inquiries and clarify product features, pricing, and benefits

Schedule demos, product walkthroughs, or meetings for the sales team

Meet daily and monthly targets for calls, lead conversion, and follow-ups

Maintain strong product knowledge and stay updated on new features or offerings

Build rapport with prospects to nurture long-term business relationships

Required Skills & Qualifications

0–2 years of experience as a Telecaller / Inside Sales Executive (preferably in IT or SaaS industry)

Strong communication skills (English + regional language as applicable)

Ability to explain software products clearly and confidently

Good listening skills and a customer-centric mindset

Basic understanding of IT / software development concepts (training will be provided)

Familiarity with CRM tools, email outreach, and basic computer operations

Strong persuasion, problem-solving, and objection-handling abilities

Ability to work with targets and maintain consistent performance

What We Offer

Competitive salary + attractive performance-based incentives

Product and sales training to help you excel

Opportunity to work closely with the sales, marketing, and product teams

Friendly and growth-focused work culture

Career path to Inside Sales Executive → Sales Specialist → Business Development Manager

Location : Indore

Experience : 6 months – 1 year

Employment Type : Full-Time

Interested candidates can apply at : hr@graspcorn.com

Let’s build the future together at Graspcorn.com!