Solutions Architect - Gen AI and Voice AI
apnaBengaluru, Karnataka, India6 days ago
Job descriptionLead InfoSec conversations with enterprise customers — covering data residency, encryption, authentication, logging, and auditability. Align deployments with SOC 2, ISO 27001, CIS, and GDPR / DPDP controls. Collaborate with Apna’s Security and Platform Engineering teams to ensure secure, compliant, and high-availability deployments. Contribute to BCP / DR design, RTO / RPO definitions, and zero-retention data flow mappings for clients. Translate customer requirements into detailed solution proposals and integration playbooks . Present architecture walkthroughs, demo sessions, and solution workshops with enterprise IT and product stakeholders. Collaborate closely with Sales Engineering, Product, and AI Engineering teams to ensure seamless pre- and post-sales engagement. Identify opportunities for platform extension or custom solutions leveraging Blue Mach Create high-quality architecture docs, diagrams, and Confluence-ready solution briefs . Represent Blue Machines in customer presentations, audits, and innovation showcases. Contribute to developer enablement, partner onboarding, and internal knowledge bases. 5–10 years in Solution Architecture, Pre-Sales Engineering, or Platform Consulting (preferably in AI / Voice / Cloud / SaaS environments). Strong understanding of microservice architectures , cloud networking (VPC, Subnets, Load Balancers, IAM) , and data security principles . Experience with GCP / AWS / Azure architecture design and infrastructure as code (Terraform, Helm, etc.). Ability to draw detailed architecture diagrams (Lucidchart, , Mermaid, or Cloudcraft). Familiarity with REST / gRPC APIs, WebSockets, SIP / WebRTC , and common enterprise integration patterns (Pub / Sub, Kafka, etc.). Comfortable in customer-facing discussions with CXOs, CISOs, and technical architects. Strong written and verbal communication — able to simplify complex technical ideas for diverse audiences. (Bonus) Experience with AI voice or conversational platforms , ISO / SOC audits , or data compliance consulting .
Job Description
About apna
Since 2019, apna has connected over 60 million jobseekers with more than 250,000 enterprises and small businesses across India. Founded by Nirmit Parikh, a Stanford graduate and serial entrepreneur who recognized the challenges in entry-level hiring, apna has rapidly grown to become India's fastest unicorn in 2021—achieving this milestone in just 21 months.
Backed by marquee global investors - Insight Partners, Tiger Global, Lightspeed India, Sequoia Capital, and GSV, we're revolutionizing livelihood creation across India.
Role Overview
We are looking for a Solutions Architect who can bridge technical depth with customer empathy — someone who can design scalable technical architectures for customers and clients , lead InfoSec and compliance discussions with enterprise clients , and advise on deep integrations between customer systems and the Blue Machines AI platform.
This role requires a mix of technical architecture skills , security and compliance understanding , and client-facing communication to translate business needs into deployable, production-grade AI solutions.
Requirements
Key Responsibilities :
Solution Design & Architecture
- Architect end-to-end AI deployment blueprints (voice / chat / video integrations, edge agents, data pipelines, etc.).
- Create technical architecture diagrams (GCP / Azure / AWS topologies, VPC designs, microservice call flows, integration bridges, etc.).
- Evaluate customer environments and propose integration architectures (SIP / WebRTC, CRM connectors, ATS systems, etc.).
- Support PoCs and pilots — guiding both client teams and internal developers on architecture decisions.
Security, Compliance & Scalability
Technical Consultation & Customer Success
Documentation & Evangelism
What You’ll Bring
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Ai Solution Architect • Bengaluru, Karnataka, India
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