Digital Growth Manager

Digital Growth & Strategy | MAF

Role Purpose :

The Manager, Digital Growth & Strategy is responsible to lead cross-functional strategic initiatives and manage high-impact programs that accelerate customer and revenue growth in our eCommerce business, by acting as an independent growth strategy enabler. The role holder is responsible for closely working with the corporate teams – Marketing, Product, Engineering, Finance, Operations as well as Country Ecommerce teams for defining and developing growth plans while managing programs and leading implementation of strategic initiatives within these markets to support sales growth, profitability and customer experience. The role holder also works in close collaboration with the leadership teams at corporate and country to identify short-term improvement and long-term value creating opportunities, by keeping abreast of overall market developments, trends and best practices.

Role Details – Key Responsibilities and Accountabilities :

Country Growth & Revenue Management :

• Lead and drive the country growth strategy & revenue growth for MAF Retail Digital Markets.
• Build data-driven quantitative “Revenue Growth Forecast Model”, to be used for country’s monthly & quarterly revenue management and monthly review meetings.
• Engage in and drive discussions with Corporate and Country leadership across functions (Marketing, Merchandising, Operations) to drive initiatives that support sales & profitability growth for the markets.
• Drive a data-led decision-making approach by regularly building independent data insights to deep dive into specific pain points affecting country growth and work with corporate & country leadership to solve for these proactively.

Strategic Market Growth Opportunities and Growth pilots :

Fee benchmarking & optimizations :

Coordination and Communication

Policies and Procedures

Human Capital Responsibilities

Definition of Success

Functional / Technical Competencies

Qualification, Experience & Skills :

Minimum Qualifications / education

Minimum experience

Skills

expertise in convertingtechnical messages into clear messages that outline why change is needed and that appeals to key business personas. Ability to communicate effectively with stakeholders in multiple business areas (e.G., marketing, sales, finance, operations, technology).