Job TYittle : Customer Success Engineer!
We are seeking for Customer Success Engineers to join our team in Bangalore, Karnataka . This full-time role is the crucial link between providing effective technical support and fostering strong customer relationships .
If you have a strong IT foundation and excellent people skills, we want to hear from you!
Key Responsibilities Include :
- Providing first-level technical support for Microsoft Office tools, SQL Server , and basic networking / internet issues.
- Building and maintaining strong client relationships, conducting user onboarding, and providing tailored technical solutions.
- Documenting support issues and resolutions accurately.
Technical Skills :
Working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint)Familiarity with Microsoft SQL ServerUnderstanding of Networking fundamentalsProficiency in Internet troubleshootingAbility to learn new tools and technologies quickly