HR Operations Advisor 2

Job Title : HR Operations Advisor 2

Location : Remote

About the Role :

We are looking for a skilled HR Operations Advisor 2 to join our HR Services team. This role focuses on managing employee HR data, onboarding and offboarding processes, and ensuring timely and accurate service delivery in a highly confidential environment.

Key Responsibilities :

Ensure transactional requests and assigned inquiries are completed within SLA based on priority and complexity.

Respond to and resolve employee queries in a timely, accurate, and employee-centric manner.

Create and maintain employee HR records in systems like SAP, SuccessFactors, MS Vacation, etc.

Take complete ownership of data administration requests, including follow-ups and approvals.

Follow Desktop Procedures / KB articles for all HR transactions and queries.

Ensure Maker-Checker process and data monitoring to maintain high-quality HR data.

Protect sensitive employee data and comply with confidentiality policies.

Ideal Candidate Background / Requirements :

Experience : 3 5 years in HR Services with onboarding and offboarding exposure.

Notice Period : Immediate

Systems Knowledge : Proficient in SAP, SuccessFactors, Workday, MS Tools (SharePoint, Excel, PowerPoint); exposure to CRM tools like ServiceNow, Microsoft CRM, Siebel is a plus.

Education : Graduation required; Post-Graduation is a plus.

Skills :

Excellent written and verbal English communication

Strong attention to detail and adherence to guidelines

Ability to maintain highly confidential information

Ability to meet service levels and deliver against objectives

Team player with willingness to support colleagues

Work Timings : Willingness to work Europe timings (12 : 00 PM 8 : 30 PM IST)

Mandate Skills :

Onboarding & Offboarding

SAP / SuccessFactors

HR Data Management

MS Tools (Excel, SharePoint, PowerPoint)

Excellent English Communication