Accounts Receivable Specialist

About Join Ventures

Join Ventures is India’s leading house of digital-first brands for celebrations, including IGP.com and Interflora India . Headquartered in Mumbai, we deliver curated experiences through gifts, flowers, cakes, gourmet foods, and more, serving customers in 100+ countries and 400+ cities across India. We are on a mission to help people express emotions and celebrate moments in the most meaningful way.

Role Overview

We are seeking a detail-oriented Accounts Receivable Specialist to manage end-to-end customer invoicing, collections, reconciliations, and credit control. The ideal candidate should have strong knowledge of accounting principles, excellent communication skills for client follow-ups, and hands-on experience with ERP systems.

Key Responsibilities

• Generate accurate and timely customer invoices as per company policies.
• Monitor and track customer accounts for outstanding balances and overdue payments.
• Follow up with customers through calls and emails to ensure timely collections.
• Reconcile customer accounts and resolve disputes, deductions, or unapplied payments.
• Prepare and analyze ageing reports; highlight risks and escalate where needed.
• Ensure compliance with GST, TDS, and applicable accounting standards in receivables.
• Collaborate with Sales and Operations teams to resolve billing and collection issues.
• Support monthly closing activities with proper AR reconciliations.
• Assist in audits by providing documentation and reconciliations for AR transactions.
• Contribute to process improvements in the AR cycle for better efficiency.

Key Skills & Competencies

Qualifications & Experience