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Sanctions Operations Manager

Sanctions Operations Manager

ConfidentialBengaluru / Bangalore
11 days ago
Job description

What you'll do

  • As Stripes user base and global footprint grows dramatically, we are looking for passionate people and operations to help build teams in our new Stripe Delivery Center, a centralized operational hub of Stripes in Bangalore
  • We are looking for someone who is passionate about fighting financial crime, preferably within e-commerce or payments, and who possesses a deep understanding of AML and Sanctions risk mitigation techniques
  • This person will cultivate the engagement of their team members while guiding them to be the best they can be, through feedback, coaching, mentoring, and advocacy within the organization
  • This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals
  • Stripe is both a technology company and a financial services company, and you will need to be comfortable straddling both of those worlds every day
  • The right person for the role will enjoy dealing with that puzzle, seeking creative solutions and moving quickly, often in the face of ambiguity
  • You will have a strong operations mindset, be passionate about people management, drive strong quality standards, and have deep expertise in financial crimes investigations and research techniques

Responsibilities

  • Recruit, manage, coach, and develop a new team of in-office Financial Crimes Operations Associates
  • Guide your team in completing financial crimes investigations, inclusive of reviewing individual Stripe accounts and large amounts of transactional data
  • Support your team with investigating accounts to identify money laundering, terrorism financing, and / or sanctions risks
  • Drive strong operational delivery and process improvement helping to mitigate financial crimes risk while balancing operational efficiency and user impact
  • Build a great culture and ensure team members are happy, effective, and growing in their career
  • Set clear goals and direction, and provide regular feedback on team membersperformance
  • Be data-driven in your analysis of performance, and in your decision making
  • Transmit and foster our values, serving as a beacon of Stripes user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment

    • Who you are

  • We're looking for someone who meets the minimum requirements to be considered for the role
  • If you meet these requirements, you are encouraged to apply
  • The preferred qualifications are a bonus, not a requirement

    • Minimum Requirements

  • At least 5+ years of direct people management experience
  • Experience with payments, risk, compliance, and / or financial services industry operations
  • Expertise in AML, Sanctions or Due Diligence regulations and best practices
  • Knowledge of financial crime regulatory frameworks, inclusive of BSA Patriot Act, OFAC, and EU Anti-Money Laundering Directives
  • Excellent written and verbal communication skills in English
  • An ability to partner effectively with internal globally distributed stakeholders
  • Strong operational background including new process launches and service delivery
  • Passion for process improvement and innovation

    • Preferred Qualifications

  • Familiarity with the financial crime technology stack (including watchlist management systems, case management tooling, transaction monitoring and screening)
  • Experience in building and scaling new teams from zero
  • Experience operating in a high growth technology company
  • In-office expectations
  • Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users
  • This expectation may vary depending on role, team and locatio
  • For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office
  • Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss
  • This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible

    • Pay and benefits

  • Stripe does not yet include pay ranges in job postings in every country
  • Stripe strongly values pay transparency and is working toward pay transparency globally

    • Skills Required

    Due Diligence, Process Improvement, delivery operations , Risk Mitigation, Operations

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