Manager - ESG Product Delivery

Manager, Product Delivery, SaaS based ESG Software Company

Job Summary :

A leading ESG Tech company is looking to hire a

Manager, Product Delivery

to oversee the successful implementation and delivery of their ESG solutions, ensuring seamless client onboarding, stakeholder collaboration, and process optimization. You will lead a team of Product Delivery Associates and work cross-functionally to enhance product adoption, service quality, and customer experience.

Company Profile :

Our client, a leading ESG Tech company providing SAAS solutions to enterprises and funds across industries, sizes and geographies to digitally track their ESG lifecycle and track their carbon footprint.

Location :

WFH / Hybrid (candidate should be able to travel to Mangalore as and when required)

Designation :

Manager, Product Delivery

The selected Candidate will be responsible for the following :

Lead and manage a team for end-to-end product and service delivery, ensuring a superior client experience and timely execution.

Develop resource planning strategies and manage teams across multiple locations and functions.

Oversee project schedules, service timelines, and key milestones to align with business goals.

Mentor and train team members to enhance skills and overall effectiveness.

Ensure service quality by identifying gaps, implementing corrective measures, and optimizing processes.

Track and report KPIs, SLAs, and delivery performance to stakeholders.

Facilitate smooth client onboarding by coordinating with clients, product, technical, and internal teams.

Ensure timely onboarding completion, contributing to revenue realization.

Support product enhancements, issue resolution, and process improvements based on client feedback.

Assist Customer Success, Support, and Account Management teams with post-onboarding queries.

Provide support to Research, Product, and Delivery teams as needed.

Requirements :

In-depth knowledge of ESG and sustainability principles, with hands-on experience in implementing major ESG frameworks and regulations.

Bachelor’s or Master’s degree preferred.

Proven expertise in team management and leadership.

Experience in executing and managing SaaS-based solution deployments.

Proficiency in project management methodologies, tools, and execution.

Strong analytical, problem-solving, and data-driven decision-making skills.

Excellent communication, interpersonal, and stakeholder management skills.

Ability to work independently and collaboratively in a dynamic environment.

Experience :

5+ years of experience working with clients on ESG SaaS-based solutions and consulting, or in ESG consulting within Big 4 firms.

Work Schedule : Monday to Friday

Contact Details :

For more details on this vacancy, contact us at jobs@hiregenie.in

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HireGenie

is a premier Finance Recruitment Consultancy, helping companies and startups find top-tier finance professionals. We operate across India, UAE, Saudi Arabia, and South Africa.

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