Application ExpertCMA SHIPS • Republic Of India, IN
Application Expert
CMA SHIPS • Republic Of India, IN
22 days ago
Job descriptionIdentify and gather business requirements, translating them into technical specifications. Prioritize new functionalities and improvements in coordination with business stakeholders. Record feedback, suggestions, and requirements using the change management tool. Ensure consistency between business needs and product development through close monitoring. Conduct functional testing and coordinate User Acceptance Testing (UAT) with end-users. Strong understanding of maritime operational constraints . Fluent in English (written and spoken). 3–5 years of experience in : Application support and product management. Driving product and process improvements. Providing front-end user support. Strong analytical and problem-solving skills. Goal-oriented and self-motivated with a proactive mindset. Ability to multi-task and manage priorities effectively. Excellent verbal, written, and presentation communication skills. Strong organizational skills and attention to detail. Ability to work independently as well as collaboratively within a team. Skilled at identifying root causes of application issues and implementing solutions.
Job Title : Application Expert
Department : Solutions Support and Delivery
Reports To : Solutions Support and Delivery Team Leader
Location : [Specify Location]
Employment Type : Full-Time
Job Summary :
The Application Expert is responsible for the support, maintenance, and evolution of software applications within the organization. The role involves providing day-to-day technical support, managing incidents, analyzing and resolving application issues, and working closely with business stakeholders to capture and translate requirements into actionable product improvements.
Key Responsibilities :
Application Support :
- Provide Level 1 / 2 technical support for application issues and queries.
- Analyze root causes and resolve data-related or system issues, proposing permanent fixes when applicable.
- Monitor, manage, and resolve incidents using the organization’s incident management tool, ensuring resolution within agreed timelines (OLA / SLA).
- Accurately document issues, outcomes, and escalations in vendor or internal systems.
- Create and maintain technical troubleshooting guides and documentation for support best practices.
- Maintain a strong understanding of business processes to provide relevant and effective support.
Product Management :
Minimum Qualifications :
Experience :
Key Skills & Personal Attributes :
Create a job alert for this search
Application Expert • Republic Of India, IN
Related jobs
Application Support Specialist
Webologix Ltd / INC • Pune, Republic Of India, IN
Job Position : Application Support Engineer Go Anywhere.Application Support : Managing application support tickets from initial triage to the closure of the ticket.
Collaboration : Work closely with th...Show more
Last updated: 22 days ago • Promoted
Application Support Specialist
Synechron • Pune, Republic Of India, IN
We have immediate opportunity for.Production Support, Strong MSSQL + SRE.Notice Period : Immediate Joiner (Only Imm joiner).
At Synechron, we believe in the power of digital to transform businesses f...Show more
Last updated: 22 days ago • Promoted
SAP PPDS Implementation Expert
Emergys • Chennai, Republic Of India, IN
Hands-on experience in SAP PP-DS, MM, PPDS, PPQM configuration and support.Strong understanding of capacity planning, finite scheduling, and order sequencing.
Experience with CIF integration between...Show more
Last updated: 7 days ago • Promoted
Application Specialist
Repario • India, India
We are seeking a highly skilled Application Specialist to provide first-call resolution support for hosted eDiscovery applications and infrastructure services.
Primary duties include providing clien...Show more
Last updated: 22 days ago • Promoted
T24 Application Specialist
Thakral One • Chennai, Republic Of India, IN
Product Specialists are the drivers of solution to the business problems, opportunities to automate a Business Process, offer solution to new product / services.
This person should also be wholly comm...Show more
Last updated: 30+ days ago • Promoted
Application Deployment Professional
Tata Consultancy Services • Chennai, Republic Of India, IN
TCS has been a great pioneer in feeding the fire of young techies like you.We are a global leader in the technology arena and there’s nothing that can stop us from growing together.Interview : Walki...Show more
Last updated: 4 days ago • Promoted
Application Solutions Consultant
Magal Engineering Co India Pvt Ltd • Republic Of India, IN
Strong knowledge of capital equipment, experience in press machines is preferable.Good understanding of the press industry.
Market understanding, trends, and customer requirements.Knowledge of sheet...Show more
Last updated: 23 hours ago • Promoted
Application Engineer
KeyValue Software Systems • Cochin, Republic Of India, IN
KeyValue is a premier global AI-driven product development hub, dedicated to transforming ideas into scalable and impactful software products.
With expertise across diverse industries, we deliver hi...Show more
Last updated: 30+ days ago • Promoted
Platform Application Engineer
Aspen Technology • India
The driving force behind our success has always been the people of AspenTech.What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challeng...Show more
Last updated: 2 days ago • Promoted
Guidewire Application Specialist
PwC Acceleration Center India • Republic Of India, IN
Minimum of 4 to 10 years of experience.Role : Policy Center Configuration developer.Willingness to work Second Shift (2 pm IST to 11 pm IST) to support US based clients.
Demonstrates abilities soluti...Show more
Last updated: 30+ days ago • Promoted
Application Engineer
Agile Technology Solutions - Your Technology Partner • Republic Of India, IN
Grow Market share and achieve budgeted Nos.Drive Sales and Marketing through assigned set of distributors.Responsible for Conducting Customer Seminars and New Product Introduction Exercises at thes...Show more
Last updated: 21 days ago • Promoted
Principal Application Support Specialist
Zeller • Republic Of India, IN
At Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up taking on the ambitious goal of reimagining business banking and payments.We believe in a ...Show more
Last updated: 30+ days ago • Promoted
Application Performance Analyst
Tata Consultancy Services • Chennai, Republic Of India, IN
Testing / Engineering (Load Runner, J-Meter).TCS has been a great pioneer in feeding the fire of young Techies like you.We are a global leader in the technology arena and there’s nothing that can sto...Show more
Last updated: 10 days ago • Promoted
Application Lifecycle Management Expert
Vanderlande • Pune, Republic Of India, IN
Job Position IT Specialist I / II – DevTools.We are seeking an IT Specialist I or II with 3–5 years of professional experience.
The ideal candidate is a specialist capable of solving well-defined but ...Show more
Last updated: 16 days ago • Promoted
EDiscovery Application Support Specialist
Repario • Republic Of India, IN
We are seeking a highly skilled Application Specialist to provide first-call resolution support for hosted eDiscovery applications and infrastructure services.
Primary duties include providing clien...Show more
Last updated: 22 days ago • Promoted
Application Support Specialist
CMA SHIPS • Republic Of India, IN
Solutions Support and Delivery.Solutions Support and Delivery Team Leader.The role involves providing day-to-day technical support, managing incidents, analyzing and resolving application issues, a...Show more
Last updated: 22 days ago • Promoted
Application Support Specialist
DSS Imagetech Pvt Ltd • New Delhi, Republic Of India, IN
The Sales and Application Specialist for Anatomical Pathology and tissue-based diagnostics drives product sales and provides technical support for reagents, antibodies, and imaging systems used in ...Show more
Last updated: 10 days ago • Promoted
Application Security Engineer
Foodsmart • India, India
Foodsmart is the leading telenutrition and foodcare solution, backed by a robust network of Registered Dietitians.Our platform is designed to foster healthier food choices, drive lasting behavior c...Show more
Last updated: 30+ days ago • Promoted