Product Trainer

About AppZen :

AppZen is the leader in AI-driven spend management and finance automation. Our platform

helps global enterprises automate expense audits, invoice processing, and spend insights,

ensuring accuracy, compliance, and cost efficiency at scale.

As we continue to expand our customer base and evolve our product suite, our customer-facing

teams — from Sales and Customer Success to Implementation and Support — must be

equipped with deep product knowledge, strong value articulation, and the confidence to drive

customer success.

That’s where you come in.

Role Overview :

We’re looking for a dynamic Product Trainer to join our Enablement team and take ownership

of training and enablement for AppZen’s customer-facing functions.

In this role, you will design and deliver engaging learning experiences that help teams

understand, position, and maximize the value of AppZen’s products— including Expense

Audit, Autonomous AP, Mastermind, and related AI modules.

You’ll work closely with Product, Product Marketing, Enablement, and Customer Success

to turn complex AI-driven capabilities into clear, actionable knowledge that empowers our teams

to deliver exceptional customer outcomes.

Key Responsibilities :

1. Product Training & Enablement

• Develop and deliver comprehensive product enablement programs for Sales, Solution

Consulting, Customer Success, Implementation, and Support teams.

integrations (e.g., Oracle, SAP, Workday).

and major updates.

roadmaps into clear, value-driven narratives.

2. Content Creation & Knowledge Management

self-paced LMS modules.

similar), ensuring all materials are current and easily accessible.

3. Cross-Functional Collaboration

priorities aligned with GTM goals.

product best practices across all customer touchpoints.

future roadmap direction.

4. Continuous Improvement & Measurement

formats and content quality.

product adoption.

Required Experience & Qualifications :

SaaS or enterprise software company.

outcomes for GTM or Customer Success teams.

AI solutions.

Revenue teams.

environments.

Kirkpatrick, etc.).

What Success Looks Like :

experiences.

metrics

functions.