Director - Delivery

Description : The Role :

We are seeking a Director of Delivery to lead our engineering and delivery operations in Ahmedabad.

This individual will oversee a growing team of 25-30+ engineers across multiple technical domains and will be accountable for ensuring the successful, high-quality delivery of projects for US-based clients.

The ideal candidate is a technology delivery leader with strong experience managing cross-functional teams, coordinating across time zones, and driving process excellence within a consulting or client-services environment.

Key Responsibilities :

• Delivery Leadership : Own the end-to-end delivery of multiple client projects, ensuring timelines, quality, and scope alignment.
• Client & Stakeholder Communication : Act as the point of coordination between the India team and US-based clients, account managers, and executive stakeholders.
• Team Management : Mentor and manage engineering, QA, project management, and DevOps teams; foster a high-performance culture.
• Project Governance : Oversee sprint planning, scrum ceremonies, and delivery reporting; maintain project documentation.
• Resource Planning : Manage team capacity, project staffing, and skills alignment across multiple engagements.
• Operational Excellence : Define and implement delivery best practices, KPIs, and continuous improvement strategies.
• Talent Development : Lead recruitment, onboarding, and upskilling efforts to scale the delivery organization.
• Cross-Time-Zone Collaboration : Ensure consistent overlap and effective communication with US teams and clients.

Requires availability during evening hours (approximately 23 hours from home, until around 11 : 30 PM IST) based on project needs.

Required Skills :

(ref : iimjobs.com)