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Collections Officer
ConfidentialCoimbatore, Thiruvananthapuram / Trivandrum8 days ago
Job descriptionStrong communication and interpersonal skills. Excellent negotiation and persuasion abilities. Problem-solving skills and attention to detail. Ability to work under pressure and manage multiple accounts simultaneously. Proficient in data entry and record-keeping. Understanding of financial concepts related to credit and collections.
Key Responsibilities :
- Contact clients with overdue payments via phone, email, and written correspondence.
- Negotiate payment plans and settlements to facilitate debt recovery.
- Maintain accurate records of all communications and transactions related to collections.
- Monitor and track account statuses and report on collection activities.
- Collaborate with internal teams to resolve client issues and disputes.
- Conduct regular follow-ups with clients and escalate accounts as necessary.
- Analyze collection trends and implement strategies to improve efficiency.
- Ensure compliance with legal and company policies related to collections.
Skills Required :
Skills Required
Accounts Receivable, Communication Skills, Collections
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Collection Officer • Coimbatore, Thiruvananthapuram / Trivandrum