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Software Program Analyst - Salesforce

ConfidentialHyderabad / Secunderabad, Telangana

30+ days ago

Job description

We are seeking a skilled Software Program Analyst - Salesforce to join our team. The ideal candidate will have hands-on experience in the Salesforce platform, with a strong background in software development, maintenance, and support. This role is crucial for ensuring the reliability and performance of our business solutions by working closely with product teams and other engineers to deliver high-quality, scalable applications. You will be responsible for everything from implementing automation solutions to deploying code and maintaining detailed documentation.

Roles & Responsibilities

Development & Enhancement : Support, monitor, maintain, and enhance existing business solutions using the Salesforce platform. This includes implementing automation solutions using Flow Builder, Apex triggers, and Workflow Rules .
Configuration & Security : Implement and manage Salesforce security models , including profiles, permission sets, and role hierarchies.
Deployment & Integration : Deploy code from sandbox to production environments using Salesforce Deployment Tools (Copado / Salesforce CLI). Work on integrating Salesforce with other systems to ensure seamless data flow and functionality.
Troubleshooting & Support : Identify and resolve software bugs and performance issues. Provide ongoing support and maintenance for applications to ensure they operate smoothly.
Documentation & Analysis : Maintain detailed documentation of software designs and development processes. Analyze functional and technical requirements and translate them into design specifications.
Methodologies : Work in a DevOps environment and follow Agile / Scrum methodologies to deliver and maintain solutions.

Qualifications

A Master's degree with experience, a Bachelor's degree with more extensive experience, or a Diploma with a substantial background in Computer Science, IT, or a related field.

Proven hands-on experience developing and integrating SFDC applications .

Experience maintaining SaaS and COTS solutions.

Strong knowledge of information systems, network technologies, and software development methodologies.

SAFe for Teams and Salesforce Administrator certifications are preferred.

Skills & Competencies

Technical : Excellent analytical and troubleshooting skills, with the ability to identify and resolve complex issues.

Communication : Strong verbal and written communication skills for collaborating with global, virtual teams.

Leadership : A high degree of initiative and self-motivation, with the ability to manage multiple priorities successfully.

Collaboration : A team-oriented mindset with a focus on achieving shared goals.

Skills Required

Program Analysis, Salesforce Administration, Automation Solutions, Devops, Saas

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Salesforce Analyst • Hyderabad / Secunderabad, Telangana