Hardgoods Merchandiser

Company Description

About Senses Lifestyle Senses Lifestyle is a leading manufacturer–exporter of handcrafted wooden tabletop, houseware, serveware, and pet products, supplying to major global retailers across the US, Europe, and Middle East. We manage fast-paced developments, sampling, and bulk shipments with a strong design and quality focus.

Key Responsibilities 1. Buyer Communication & Development Management Act as the primary point of contact between buyers and internal teams.

Understand buyer briefs, mood boards, packaging needs, and compliance requirements.

Share timely updates, approvals, and information with buyers professionally.

2. Sampling & Product Development Create spec sheets, BOMs, costing sheets, and internal development briefs.

Coordinate with design, sampling, wood, metal, enamel, finishing & QC teams.

Ensure all samples meet buyer expectations in quality, size, finish, and branding.

Manage sample timelines, reworks, and dispatches.

3. Costing & Pricing Prepare accurate costings based on material, labour, finish, hardware, packaging, and logistics.

Work with finance and production to finalise price structures.

4. Order Management Prepare PI / PO confirmations and ensure accuracy of order details.

Coordinate with planning, production & QA teams for timely execution.

Track order progress, approvals, and milestones.

5. Packaging & Labelling Work on packaging artworks, labels, barcode placements, inserts, and carton specs.

Ensure compliance with buyer guidelines (MOQ, carton tests, FSC, Lacey Act info, etc.).

6. Documentation & Follow-Ups Maintain trackers for sampling, orders, dispatches, costing, and development.

Prepare shipment details with the export documentation team when required.

Manage approvals for shade cards, finishing samples, and pre-production samples.

7. Quality Coordination Work closely with QC teams to ensure product quality aligns with buyer standards.

Handle on-ground checks for critical items and assist in solving issues.

Skills Required Strong communication skills (written & verbal).

Good hand on Excel, Word, email communication, and documentation.

Understanding of wooden & handicraft manufacturing processes.

Knowledge of global retail compliance (drop tests, finish approvals, packaging rules).

Detail-oriented, organized, and proactive.

Ability to multitask and manage multiple buyers / orders at once.

Why Work With Senses Lifestyle Work with top international retailers and high-volume export buyers.

Fast-paced, growth-oriented workplace.

Exposure to innovative designs, materials & global trends.

Competitive salary and growth opportunities.