Role & responsibilities :
Formulation & Review of existing Mortgage product Programs, Policies & enhancements to the program. Formulate regional / state policies for different regions / states for Secured Business product and its implementation
Process Enhancements & consistent improvements to streamline existing processes on Logins, Disbursements, systems for enhanced TAT & customer experience.
In - charge of implementing & improving CRM system for efficient lead inflow tracking & monitoring
Preparation of Regional and PAN India business performance decks & highlight Key Areas for Growth including Productivity and other revenue vectors & conduct monthly reviews with respective Regional Heads
Preparation of Business Review decks & Senior Management presentations highlighting Business, Portfolio, Delinquencies & Key takeaways
Competition Benchmarking with industry / bureau data analytics on expansion in new geographies, existing market dynamics, business potential etc on the existing LAP segment
Profit & Loss Management of the product
Product Manager • Delhi, India