Production Manager : Print / POSM : Exclusive and Retained

About our exclusive client

Our client is a next-generation brand activation agency. We create and activate meaningful brand experiences that drive ROI .

Our purpose is to simplify our clients’ below-the-line marketing, build sustainable ROI and engage their customers across the path to purchase . Everything we do is optimised through leading strategic capability and actioned through executional excellence.

Our substantial investment in technology and data science and resource, provides our differentiation in the marketplace. Data insight and marketing technology gives us the ability to measure our work, evidencing ROI as the most critical metric in today’s environment.

Our values

We are

collaborative,

we thrive through our relationships.

We are

courageous ,

we create boldly and execute fearlessly.

We are

authentic,

we act with integrity and transparency.

We are

pioneering , we win when we lead the way.

We are

purpose-driven , we create meaningful, sustainable and profitable brand experiences.

Purpose of the role

As a Production Manager (PM), you will work within your team to provide excellent production delivery services for our clients.

Vision : The PM manages the production of all level spend and strategic projects, to ensure the highest satisfaction of clients.

Mission : To activate the proposition of through clients delivering both the best quality and price for our clients´ needs.

Approach : To establish excellence in production delivery through our values - Collaboration, Entrepreneurship, Pioneering, and Accountability.

The PM manages the end-to-end production of low and medium-level spending and standard projects. The PM will also be expected to mentor and upskill the Production Executives and, at specific moments, face the client directly in the Senior PM's absence.

You will work within your team and other relevant departments on the delivery of client production activities with the highest compliance and quality standards.

You will have accountability for the accuracy, quality, timeliness, and profitability of multiple campaigns and projects by managing the briefing, scheduling, and delivery process on behalf of the client.

You will help drive the effectiveness of our internal delivery processes and by doing so maintain client profitability.

Key responsibilities include :

Strategic Thinking

Create a collaborative environment and stimulate discussion on upcoming projects and requirements in the production space

Confidently demonstrate your knowledge as a subject matter expert and are happy to field questions and find solutions.

Process Focus

Pro-actively propose continuous improvement initiatives to your line manager or wider team, as well as provide advice on strategic campaigns

Communications

Proactively provide visibility on day-to-day topics to your line manager and wider team in the spirit of finding synergies and opportunities for further collaboration and harmonisation.

Ensure to tailor your messages to your respective audience to get feedback and output you require.

Campaign Management

Be comfortable with managing low to medium complexity briefs

Be comfortable questioning a brief to ensure you can effectively deliver it.

Provide regular campaign updates and proactively communicate next steps to the SPM or TL in advance.

Produce clear campaign plans and manage client expectations confidently throughout the delivery of a project.

Ensure all activity reports are accurate and deliver value to your client based on their reporting requirements

Provide the adequate support to the Client Services team when required from thorough spec completion and follow the required ways of working

Analytical Skills : Data Quality, Reporting and Insights

Understand the importance of data quality and its business impact – follow compliance processes to ensure data accuracy at all times.

Present monthly review of savings and projects delivered highlighting key achievements, challenges and progress against reciprocal KPI’s

Understand why savings are up / down and proactively take steps to collaborate with key stakeholders to improve performance and ensure data accuracy and completeness

Negotiations Management

Manage team and supplier conversations to find mutually beneficial outcomes, be it in terms of savings, value engineering, quality, etc..

Skills, knowledge, experience, and exposure

The Production Manager will likely have 2-3 years of print / POS production management experience. Relevant project management and supplier liaison experience will be also considered positively.

Industry background or education will be strongly positive.

Fluency both written and spoken in English.

Mindset to navigate the role

Managing production projects and facing directly final clients requires :

Clear and effective communication skills at all levels in the hierarchy

A solution orientated and resolution mindset, where problems are just the starting point for finding solutions.

A problem-solving mindset, as the nature of the role will require to navigate different types of challenges and new scenarios.

A technology-oriented mindset, as you will have to use different technologies in your daily job

Attention to detail is critical in the Production Managers role

Good mediation skills, as you will act as one of the links between and the suppliers.

Temperament for the role

Production Managers work in a very fast, changing and ambiguous environment. For the PM to succeed, we expect :

A positive ‘can-do’ attitude at all times, setting an example for team members

A high level of energy when delivering and the ability to face challenges in a serene and collaborative manner.

A curious mind, i.e. wanting to know all about internal operations and processes, aiming for continuous improvement.

Accountability : you are a professional and we will treat you as such. You will be expected to manage your workload and to raise your hand when you need team support

Collaborative spirit : use we, not me. If someone is in trouble, you will do your best to support.

A good communications skillset with both internal and external teams

Exceptional prioritization skills

A strong ability to work under pressure and to comply with deadlines.

We are an equal opportunities employer and as such, will make any reasonable adjustments to accommodate the needs of all candidates. If you have any such needs or requirements in the context of your interview, please notify us so that we can make the appropriate arrangements.