Sr. Program Manager

About Zeta

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded byand Ramki Gaddipati inflagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platformis actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million cardZeta has over 1,700+ employees across the US, EMEA, and Asia, with 70%+ roles in R&D . Backed by SoftBank, Mastercard, and other investors , we raised $330M at a $2B valuation in 2025.more @,,,

About the Role :

We are seeking a (highly experienced) Program Manager to lead cross-functional teams and manage complex programs that drive business growth and customer success.

The ideal candidate will have a proven track record of leading large-scale, high-impact programs and initiatives in the banking & credit cards domain .

Responsibilities :

• Program Planning and Design : Align programs with the organization's strategic objectives and business goals. Clearly define the scope of the program, including deliverables and outcomes. Establish clear and measurable program objectives.
• Collaboration : Collaborate with design leadership to contribute to the creation of world-class interaction designs, offering assistance from initial concept ideation through the entire design process up to the product shipping stage.
• Resource Management : Identify and allocate resources, including budget, personnel, and equipment. Develop and manage the program budget, ensuring cost-effectiveness.
• Risk Management : Identify potential risks and develop mitigation strategies. Address and resolve issues that may impact the program's success.
• Stakeholder Management : Engage with various stakeholders, including executives, project managers, and team members.
• Requirements Gathering : Gather and manage requirements from stakeholders to shape the program.
• Planning and Execution : Develop and manage the program schedule, setting realistic timelines and milestones. Implement and oversee quality assurance processes to ensure deliverables meet standards
• Change Management : Implement effective change control processes to manage alterations to the program scope, schedule, and resources. Communicate changes to stakeholders and ensure alignment.
• Performance Monitoring : Establish and monitor key performance indicators (KPIs) for program success. Make data-driven decisions based on performance metrics.
• Documentation : Maintain comprehensive documentation, including project plans, reports, and other relevant materials.
• Contract and Vendor Management : Manage contracts and relationships with external vendors if applicable.
• Continuous Improvement : Continuously analyze program performance, reliability, and incidents to identify areas for improvement. Implement changes to enhance overall program resilience.
• Conflict Resolution : Address conflicts and challenges within the team to maintain a positive work environment.

Skills :

Experience and Qualifications :

Skills Required

Spring Boot, Kanban, Java, Jira, Agile Methodology, Trello, Postgresql