Service Desk Hiring for Mumbai Hyderabad & Indore

Must-Have

Technical and system expertise (Windows OS, networking, active directory, DNS)

Customer support using telephone and computer skills

Excellent analytical skills and communication

Problem-solving and troubleshooting abilities

Time management

Teamwork and collaboration

Identify and diagnose issues and problems

Categorize and record reported queries and provide solutions

Support problem identification

Advise users on appropriate course of action

Monitor issues from start to resolution

Escalate, if needed, unresolved problems to a higher level of support

Excellent written and verbal skills.

Good-to-Have

Well organized with ability to multi-task and work with minimum supervision with quick learning skills.

Strong interpersonal and negotiation skills. Collaborate with cross-functional teams to identify and resolve technical issues

Exp Range : 3 TO 5

Location : Mumbai, Hyderabad & Indore

Interview Type : Weekend Virtual Drive

Date : 22-Nov-25

Day : Saturday