Jira Administrator

Description :

5+ years (Exclusively in JIRA Administration , at least 2 yrs in JIRA Align)

Key Responsibilities :

• Administer, configure, and maintain Jira Software, Jira Service Management, Confluence, and related Atlassian products.
• Create and manage workflows, screens, schemes, fields, permissions, and notifications.
• Develop and maintain automation rules to enhance efficiency and reduce manual tasks.
• Install, manage, and integrate third-party marketplace plugins and add-ons.
• Manage Jira projects, boards (Scrum / Kanban), issue types, and templates for different business units.
• Support user onboarding, access permissions, and troubleshooting.
• Monitor system performance, perform upgrades, and coordinate with vendors when required.
• Create and maintain reports, dashboards, filters, and project metrics.
• Collaborate with cross-functional teams (IT, DevOps, QA, Business, PMO) to gather requirements and implement Jira solutions.
• Develop and maintain Jira documentation, SOPs, and best practices.
• Ensure data integrity, backups, and security compliance.

Preferred Skills & Experience :

(ref : hirist.tech)