Graduate Trainee - Online Reputation Management

About the job

About Dentsu International India :

Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu international comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, dentsu international operates in over 145 markets worldwide with more than 66,000 dedicated talented employees working together to reach the never before!

Part of dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients everyday to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management) and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while the dentsu international is the 5th largest in the world.

In good times and bad, we partner with brands to achieve meaningful progress as we are a force for good & for meaningful growth. Our teams of optimists, entrepreneurs and first-movers coalesce around the needs of our clients, unlocking unique possibilities for sustainable value and lasting change.

Learn more at :

Job Title : Graduate Trainee - Online Reputation Management (ORM)

Location : Worli, Mumbai, Maharashtr

Duration : 6-Month Traineeship

Key Responsibilities

• Develop and implement ORM strategies to enhance clients’ online reputation.
• Monitor and manage online reviews, forums, and discussions across multiple platforms.
• Respond to and address negative sentiment or mentions to mitigate potential risks.
• Utilize ORM tools to track performance, measure sentiment, and identify trends.
• Stay updated on emerging industry trends and best practices in reputation management.
• Prepare detailed ORM performance reports, highlighting insights and recommendations.

Qualifications

Technical & Soft Skills