Senior Account Executive

At Gnani.ai, we don’t just power conversations- we build AI agents that think, speak, and act.

Our voice-first, Agentic AI platform helps enterprises automate millions of customer interactions across voice, chat, and workflows- with zero handoffs, in 40+ languages, and at enterprise scale.

Trusted by 200+ customers, including Fortune 500 brands, we power 30M+ voice interactions daily in 40+ languages, including 12+ Indian languages.

Whether it’s securing transactions, scaling support, or driving collections- our AI agents are built for real-world business impact.

What We Offer :

A unified Generative AI CX suite built for action :

Inya : Free to use Bot Builder platform for Gen AI Agents

Armour365™ : Voice biometrics for real-time, secure authentication

Automate365™ : Omnichannel AI agents for process automation

Assist365™ : Live call intelligence to guide human agents

Aura365™ : Post-call analytics for QA and insights

What Powers Us : - Speech-to-speech Multilingual LLMs for natural, real-time conversations - Domain-specific SLMs tuned for BFSI, retail, auto, healthcare, and more -

20+ patents across voice, NLP, and intelligent orchestration - Agentic AI architecture for zero handoffs and autonomous decision-making

Why Teams Choose Gnani.ai : - Built for Scale : Millions of calls. Dozens of languages. Zero handoffs. - Proven Results : Faster resolutions, 70% cost savings, and happier customers - Enterprise-Grade : SOC2, HIPAA, GDPR, PCI DSS, ISO 27001 certified -

Backed by Samsung Ventures and InfoEdge, with strategic partnerships with NVIDIA, Microsoft, and more

Headquartered in Bengaluru & California, we’re not just building AI- we’re leading the next wave of autonomous customer experiences.

About the Role

We are looking for sharp, energetic, and detail-oriented people who are passionate about selling solutions that transform the way customers engage with their customers. This individual will be in a key client-facing role and take ownership of all revenue generation for the entire company : hunting for opportunities, creating a methodical, data driven sales process; filling and driving the sales pipeline; and closing enterprise-level deals across all industry verticals for the West region.

Responsibilities

Hunt and create opportunities along with Inside sales team.

Serve as the lead point of contact for all customer account management matters.

Build and maintain strong, long-lasting client relationships.

Negotiate contracts and close agreements to maximize profits.

Develop trusted advisor relationships with key customer stakeholders and executive sponsors.

Clearly communicate the progress of monthly / quarterly opportunity conversion and revenue targets to internal and external stakeholders.

Develop new business with new clients and / or identify areas of improvement to meet sales quotas.

Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).

Prepare detailed Account plans for focused accounts.

Collaborate with pre-sales & inside sales teams to identify and grow opportunities within territory.

Assist with challenging client requests or issue escalations as needed.

Qualifications

Minimum 5 years of experience in B2B / Enterprise software sales with an emphasis on SaaS sales.

Experience in Conversational AI domain is desirable.

Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.

Solid experience with CRM software (e.g., Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel).

Experience delivering client-focused solutions to customer needs.

Proven ability to juggle multiple account management opportunities at a time, while maintaining sharp attention to detail.

Excellent listening, negotiation, and presentation abilities.

Strong verbal and written communication skills.

Bachelor's degree or MBA.

Ability to work in an entrepreneurial work environment where self-motivated individuals succeed.