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Associate Vice President - Payroll

Associate Vice President - Payroll

PeopleStrongNarela, Republic Of India, IN
7 hours ago
Job description

About the Role

We are seeking a seasoned and visionary leader to AVP - Global Payroll Operations across multiple geographies in a SaaS-driven environment. The role focuses on driving digital transformation, ensuring global compliance, and strengthening governance, automation, and scalability to deliver an exceptional client experience.

Key Responsibilities

Strategic & Operational Leadership

  • Lead global payroll delivery across multiple regions within a SaaS-enabled model. (India & Middle East)
  • Drive automation, process excellence, and digital transformation to enhance accuracy and efficiency.
  • Establish robust governance across payroll systems, integrations, and data management.
  • Ensure adherence to global tax regulations, statutory filings, and audit standards.
  • Oversee financial governance including cost optimization, pricing strategy, and gross margin management.
  • Define and monitor SLAs, KPIs, and service excellence metrics.

Escalation & Risk Management

  • Serve as the executive escalation point for critical payroll issues.
  • Conduct root cause analysis and implement preventive measures.
  • Build structured escalation frameworks and maintain transparent client communication.

    • People & Leadership Development

  • Lead and develop large, multi-region teams while fostering accountability, innovation, and collaboration.
  • Mentor senior delivery leaders and build a strong leadership pipeline.
  • Monitor performance and productivity through data-driven insights and leadership KPIs.

    • Key Skills & Experience

  • CA / MBA / Postgraduate with 16–20 years of experience in global payroll leadership within SaaS-led environments.
  • Deep expertise in statutory compliance, taxation, and multi-country payroll governance.
  • Strong understanding of payroll technologies, HRMS integrations, and data privacy standards.
  • Proven track record in financial governance, SLA management, and transformation leadership.
  • Advanced proficiency in MS Excel and SaaS-based payroll / HR tech platforms.
  • Demonstrated success in leading large-scale operational and digital transformation initiatives.
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    Vice President • Narela, Republic Of India, IN

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