Talent.com
This job offer is not available in your country.
(17 / 10 / 2025) Talent Delivery Manager

(17 / 10 / 2025) Talent Delivery Manager

Randstad EnterpriseIndia
13 hours ago
Job description

About Randstad Enterprise

As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated talent solutions — delivered by Randstad Advisory,

Randstad Sourceright and Randstad RiseSmart — help companies build skilled and agile workforces that move their businesses forward.

Randstad Enterprise supports some of the world's most renowned brands to build their talent acquisition and management models that not only meet their business needs today but also in the future. We offer solutions in Europe, Middle East and Africa (EMEA) region, Asia Pacific (APAC) region as well as in North America (NAM) region. This results in a digital way of working and requires a proactive mind-set.

  • Our solutions know no limits, we have proven experience delivering market-leading MSP, RPO, Total Talent, and Services Procurement Solutions including technology, talent marketing, talent intelligence, and workforce consulting services.
  • We create the best talent experience, from attraction to onboarding and onto ongoing career development, we understand the human and digital touchpoints that compel talent to join and stay with a company.
  • We know where the talent of tomorrow is, how they behave, what they are looking for, and how to build their loyalty toward a specific company employer brand.
  • We push the boundaries of our industry to be able to see around the corner for our clients, continually investing in innovation to stay ahead in our market.

About Team

As a Talent Delivery Manager tasked with ensuring top-tier talent delivery for our client programs, you hold a pivotal role within our organization. Your responsibilities encompass orchestrating seamless talent acquisition processes, strategizing to meet client needs, and fostering a culture of excellence within our global team. Collaborating closely with your colleagues, you contribute to shaping the next level of service for our clients worldwide.

This collaborative environment fosters continuous learning and professional growth, nurturing a culture where diverse perspectives are valued and leveraged to strengthen our collective capabilities. Together, we strive towards impactful goals such as enhancing skill development, fostering a culture of learning, and driving organizational success through effective talent delivery strategies. Our efforts transcend boundaries, contributing to advancements in various sectors, including healthcare, transportation, technology, and beyond, ultimately making a positive impact on society as a whole.

Purpose of the job

As a Manager, Talent Delivery you will develop recruiting strategies necessary to meet the client’s current and forecasted staffing needs. You will monitor and assist account staff in a matrix based environment to ensure the client’s staffing requirements are met and develop and maintain a positive working relationship with the client.

As a partnership leader you will develop and implement strategies to continue to capture market share. You will be responsible for meeting the goals and objectives within an account portfolio which includes being accountable for meeting established budget goals, SLAs and KPIs.

The Manager, Talent Delivery must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements, while having a strategic mindset and provide superior consulting, leadership, management, interpersonal and mentoring skills

General Duties : Account Portfolio

  • Recognize team’s overall influence to the account P&L and manage expenses responsibly
  • Active participation in forecasting and budgeting process
  • Active participation in the business review process internally and externally
  • Manage any aging issues with client bill collections
  • Audit and verify accuracy of all invoices, billing accruals, and client reporting
  • Familiar with contract schedules & contractual terms and have the ability to execute against them
  • Client Relationship Management

  • Develop strong client relationship and partner to provide innovative solutions to solve client needs and long term business strategy
  • Develop and refine client processes and procedures, identify areas for improvement and implement solutions needed to streamline work-flow and increase operating efficiency
  • Compliance Management

  • Monitor assigned accounts to ensure compliance with EEO / OFCCP or other comparable regulatory processes impacting recruitment pertinent to the requisitions supported
  • Ensure assigned accounts are meeting diversity goals when applicable
  • Monitor account activities to ensure compliance with contractual agreements
  • SLA Management

  • Ensure all team members are meeting internal RSR SLAs
  • Responsible for meeting customer and candidate satisfaction targets
  • Compile data and produce presentable reports for SLA review
  • Coordinate, as needed, with Reporting Team to make any changes or improvements to reports
  • Responsible for performing root cause analysis if / when SLAs are not being met and provide creative process improvement recommendations needed for correction.
  • Monitoring of Staff

  • Coach and mentor team and provide assistance as needed to reach goals
  • Assess / survey quality of work delivered by team based on established performance measures and specific client feedback
  • Provide the Talent Manager with a summary regarding the quality of work provided by all resources to ensure there is an accurate perception of work completed
  • Collaborate with Talent Manager to create action plans for individuals needing improvement to reach client satisfaction targets
  • Follow established metrics, goals and expected performance levels for all team members within assigned account portfolio and identify areas of improvement, provide feedback and coaching when appropriate
  • Recommend training where necessary to develop skills and techniques
  • Coordinate the training to be delivered to new team members on account specific tasks and systems
  • Additional Duties

  • Set specific account guidelines and policies as required
  • Ensure adherence to corporate guidelines and policies
  • Ensure team members conform to client and RSR processes and quality procedures as defined
  • Manage & / or participate in periodic ad-hoc projects as required by Director, Client Delivery
  • Perform other duties as directed by Director, Client Delivery
  • Position Requirements :

    Basic qualifications include :

  • 8+ years of equivalent work experience required; in lieu of Bachelors degree, high school diploma or equivalent required
  • 4+ years of experience as a people manager.
  • 5 - 7+ years of related recruitment management experience
  • 2+ years of experience demonstrating strong organizational and presentation skills
  • 2+ years of experience describing and documenting project or client requirement
  • 2+ years of experience demonstrating effective time management skills for handling multiple tasks and competing
  • priorities

  • 2+ years of demonstrated experience with performance review process
  • Proficiency using Google mail, calendaring and shared drives
  • Preferred qualifications include :

  • Ability to rely on experience and judgment to plan and accomplish goals
  • Experience in resolving conflicts and gaining cooperation among peers, staff and client
  • Experience in researching complex issues and developing recommended actions
  • Management skills based on several years of experience preferably in a matrix based environment
  • Ability to build strong, effective relationships as a leader, team member, and Randstad resource
  • Ability to provide excellent customer service to both internal and external customers
  • Strong business acumen, hardworking, high integrity and a strong desire to succeed
  • Effective interpersonal and written communication skills
  • Superior consulting, leadership, management, interpersonal and mentoring skills
  • Capable of working independently in a self-directed capacity, as well as in a team environment.
  • Create a job alert for this search

    Talent Manager • India

    Related jobs
    • Promoted
    Talent Delivery Manager

    Talent Delivery Manager

    Randstad EnterpriseIndia
    As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations.Our int...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Assistant Manager Recruitment (17 / 10 / 2025)

    Assistant Manager Recruitment (17 / 10 / 2025)

    UnitileIndia
    Assistant Manager – Recruitment (Full Time Role).Celebrating 31 years of excellence, Unitile shines as a beacon of innovation and trust in the building materials industry.Our dedication to intellig...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    [18 / 10 / 2025] Manager / Assistant Manager

    [18 / 10 / 2025] Manager / Assistant Manager

    FCF IndiaIndia
    Manager / Assistant Manager – Business Development Location : New Delhi.Fair Climate Fund India (FCF India) works towards building equitable, community-focused, and sustainable climate solutions thr...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    ▷ (17 / 10 / 2025) Project Delivery Manager - SMART Building

    ▷ (17 / 10 / 2025) Project Delivery Manager - SMART Building

    DarIndia
    Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, fac...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    [17 / 10 / 2025] Manager - Talent Acquisition

    [17 / 10 / 2025] Manager - Talent Acquisition

    Asset Management CompanyIndia
    Drive end-to-end talent acquisition for Mutual Funds (MF), PMS, AIF, and related asset management verticals.Manage hiring across corporate functions, fund management, research, quant, sales / BD (B2B...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    H1B Resource Deployment Manager (18 / 10 / 2025)

    H1B Resource Deployment Manager (18 / 10 / 2025)

    PTR GlobalIndia
    Pinnacle Group is a nationally recognized leader in workforce solutions, known for delivering high-impact staffing, talent management, and contingent workforce programs. We support some of the most ...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    ▷ (18 / 10 / 2025) Delivery Lead Manager - Compensation & Benefits - Compensation Program Design

    ▷ (18 / 10 / 2025) Delivery Lead Manager - Compensation & Benefits - Compensation Program Design

    AccentureIndia
    Skill required : Compensation & Benefits - Compensation Program Design.Designation : Delivery Lead Manager.Years of Experience : 13 to 18 years. Accenture is a global professional services company with ...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    ▷ [18 / 10 / 2025] Sr Manager - Talent acquisition

    ▷ [18 / 10 / 2025] Sr Manager - Talent acquisition

    Leading the ProductIndia
    We are looking for Sr Manager TA with a leading product based client in Mumbai.Expertise in Leadership hiring.Run the entire playbook of leadership hiring – from hunting to closing.Build & nurture ...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    ▷ (17 / 10 / 2025) Assistant Manager–Strategic Programs & CSR

    ▷ (17 / 10 / 2025) Assistant Manager–Strategic Programs & CSR

    MashreqIndia
    Mashreq Global Network (MGN), the Bank’s distributed operations platform across India, Pakistan, and Egypt, underpins Mashreq’s global service delivery strategy. This role is positioned within the M...Show moreLast updated: 1 hour ago
    • Promoted
    Delivery Manager-US Staffing / Recruitment

    Delivery Manager-US Staffing / Recruitment

    Euclid InnovationsIndia
    Job Location : SLN Terminus, Gachibowli, Hyderabad.Work Timings : 6 : 30 PM – 3 : 30 AM IST (US EST Shift).We are seeking a Delivery Manager with strong experience in the US IT staffing and recruitment i...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    ▷ (18 / 10 / 2025) Talent Acquisition Lead

    ▷ (18 / 10 / 2025) Talent Acquisition Lead

    Tecnicas ReunidasIndia
    We are seeking a dynamic and experienced Talent Acquisition Leader to head our recruitment efforts for the Chennai office. This role requires strategic oversight of the hiring process, strong stakeh...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    Outreach Manager (18 / 10 / 2025)

    Outreach Manager (18 / 10 / 2025)

    Vidyashilp UniversityIndia
    Assistant Manager / Manager Admission and Outreach.Vidyashilp University, North, Bangalore.The Assistant Manager / Manager Admission and Outreach will lead student recruitment and outreach strategies t...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    [18 / 10 / 2025] Manager Digital Transformation

    [18 / 10 / 2025] Manager Digital Transformation

    ConcentrixIndia
    Concentrix Corporation (NASDAQ : CNXC) a global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled....Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    (18 / 10 / 2025) CX Strategy Manager

    (18 / 10 / 2025) CX Strategy Manager

    LiciousIndia
    As the CX Strategy Manager, you will be the bridge between our customers and the business.You will work with stakeholders across tech, product, category, revenue, supply chain, last mile delivery a...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    [17 / 10 / 2025] Delivery Manager

    [17 / 10 / 2025] Delivery Manager

    Persistent SystemsIndia
    This Delivery Manager role requires a seasoned leader with strong domain expertise in a solid technical experience in Data & Analytics. The candidate will drive delivery excellence, customer engagem...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    [19 / 10 / 2025] Director - Talent Acquisition [T500-20819]

    [19 / 10 / 2025] Director - Talent Acquisition [T500-20819]

    ANSRIndia
    ANSR is a market leader in enabling organizations to build, manage and scale global teams through Global Capability Centers (GCCs). We provide full life-cycle services including GCC design, set up a...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    Digital Transformation Manager (18 / 10 / 2025)

    Digital Transformation Manager (18 / 10 / 2025)

    BDO in IndiaIndia
    Location : Mumbai (Monday to Friday).Designation : Assistant Manager.Role : Business Analyst - HR Digital Transformation. Qualifications : BE / BTech, HR related Degree or related field.Collaborate with H...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    Talent Acquisition Specialist (18 / 10 / 2025)

    Talent Acquisition Specialist (18 / 10 / 2025)

    MSBC GroupIndia
    Join MSBC as a Talent Acquisition Specialist – Build High-Performing Tech Teams.We’re seeking a proactive Talent Acquisition Specialist to help MSBC attract, assess, and hire exceptional talent—esp...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    Talent & Rewards Manager [Apply in 3 Minutes]

    Talent & Rewards Manager [Apply in 3 Minutes]

    ShipsyIndia
    At Shipsy, the HR department is known as the People Success to reinforce our People First culture.As a Talent & Rewards Manager, you will be pivotal in shaping an inspiring and rewarding performanc...Show moreLast updated: 1 hour ago
    • Promoted
    Recruitment Manager / Delivery Manager

    Recruitment Manager / Delivery Manager

    ClifyXnagpur, maharashtra, in
    ClifyX group is an award winning IT Staffing firm formed in 1998.We have opening for Service Now Implementation Specialist, Solution Consultant Service Now, Sales Service Now, Presales Service Now,...Show moreLast updated: 3 days ago