Digital Adoption Content Engineer

Job Description

Join our Digital Productivity Team, a globally distributed group that thrives on collaboration, innovation, and autonomy. We are building solutions that blend Digital Experience and Digital Adoption Platform technologies to transform how businesses engage with software.

As a Digital adoption Content Engineer, you’ll be at the heart of creating impactful in-app guides, workflows, and templates that help customers succeed. This is a new role, giving you the opportunity to shape strategies, work with world-class experts, and contribute to products that drive measurable adoption and value for customers.

If you’re passionate about crafting seamless digital experiences, working across global teams, and leveraging technology to solve real-world problems, this is your chance to make a significant impact while growing your career in an innovative, future-focused environment.

Key Responsibilities :

• Content Development :  Create in-app guides, workflows, templates, and library packs to drive product adoption.
• Testing & Quality Assurance :  Validate content functionality across environments to ensure high usability and performance.
• Cross-Functional Collaboration :  Work with Product Managers, SMEs, and engineers to align content with roadmap objectives and customer needs.
• Customer Feedback & Insights :  Gather, analyze, and apply feedback to continuously improve content.
• Technical Problem Solving :  Use scripts, automation, and AI tools to troubleshoot and resolve technical challenges.
• Contribution to Roadmap :  Support roadmap planning and innovation for content-driven adoption strategies.

Success Metrics :

Qualifications

Required :

Nice to Have :

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer :

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.