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Quality Manager – Electronics Manufacturing

Quality Manager – Electronics Manufacturing

Cyient DLMMysuru, KA, in
13 days ago
Job type
  • Quick Apply
Job description

Job Description

Position : Quality Manager – Electronics Manufacturing

Work Location : Mysore

Organization : Cyient DLM

Job Summary :

We are looking for a results-driven and experienced Quality Manager to lead the quality function in an EMS environment , with a specific focus on PCBA (Printed Circuit Board Assembly) , box build , and cable assembly operations. The ideal candidate will manage the Quality Management System (QMS), drive process and product quality improvements, lead customer and regulatory compliance efforts, and foster a culture of quality throughout the organization.

Key Responsibilities

Quality Management System (QMS)

  • Establish, implement, and maintain a robust QMS aligned with ISO 9001 , ISO 13485 , or other relevant standards.
  • Ensure compliance with IPC standards (IPC-A-610, IPC / WHMA-A-620, etc.).
  • Prepare and lead internal, customer, and third-party audits.
  • Maintain accurate quality documentation and ensure audit readiness.

Process Quality – PCBA, Box Build, Cable Assembly

  • Oversee in-process and final quality checks across SMT, PTH, reflow, testing (ICT, FCT), box build assembly, and cable harnessing .
  • Implement and monitor quality control plans at each production stage.
  • Conduct root cause analysis (RCA) for internal and customer quality issues and lead 8D / CAPA activities.
  • Ensure proper usage of tools like FMEA, SPC, MSA, control plans, and process audits.
  • Customer & Supplier Quality

  • Act as the primary interface for customer quality concerns, audits, and quality improvement initiatives.
  • Manage RMA, NCR, and customer complaint resolution processes with structured problem-solving (8D, 5 Why, etc.).
  • Evaluate and monitor supplier quality; conduct supplier audits and drive corrective actions.
  • Quality Reporting & Metrics

  • Track and report on key quality performance indicators :
  • First Pass Yield (FPY)
  • DPMO / PPM
  • RMA rate
  • Cost of Poor Quality (COPQ)
  • Supplier defect rate
  • Present quality data and analysis to management and customers as needed.
  • Team Leadership & Training

  • Lead and mentor a team of quality engineers, technicians, and inspectors.
  • Provide training on quality tools, IPC standards, workmanship criteria, and customer-specific requirements.
  • Promote continuous improvement culture across departments.
  • Qualifications & Skills

    Education & Experience

  • Bachelor's degree in Electronics, Mechanical Engineering, Quality, or a related technical field.
  • Minimum 12-15 years of experience in quality leadership roles in EMS / contract manufacturing .
  • Hands-on knowledge of PCBA, cable harnessing , and box build quality control.
  • Familiarity with IPC-A-610 , IPC / WHMA-A-620 , J-STD-001 .
  • Experience with quality standards like ISO 9001 , ISO 13485 , IATF 16949 , or AS9100 is a plus.
  • Tools & Skills

  • Skilled in problem-solving tools : 8D, 5 Why, FMEA, Fishbone, Pareto, etc.
  • Knowledge of Lean, Six Sigma methodologies (Green / Black Belt preferred).
  • Excellent communication and team leadership skills.
  • Proficiency in MS Office, ERP / MES systems, and quality software tools.
  • Key Performance Indicators (KPIs)

  • First Pass Yield (FPY)
  • Defect Per Million Opportunities (DPMO)
  • RMA / Customer Complaints per Month
  • Audit NCs and Closure Time
  • COPQ (Cost of Poor Quality)
  • Supplier Quality (PPM, On-Time Quality)
  • You may share your resume to rajashekhara.n@cyientdlm.com  &  Careers@cyientdlm.com

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    Quality Manager • Mysuru, KA, in

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