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Order Management Analyst

Order Management Analyst

PeoplefyKanpur, IN
15 hours ago
Job description

Order Management Specialist

📍 Location : Hyderabad (Hybrid)

Work Schedule : Mon to Fri, 5 PM to 2 PM

Role Overview

We’re looking for a detail-oriented professional to manage end-to-end order processing and software license provisioning . This role works closely with Sales, Finance, and Support teams to ensure timely, accurate, and customer-focused delivery.

Key Responsibilities :

  • Process and validate customer orders with accuracy.
  • Manage license creation, activation, and renewals.
  • Resolve order or license-related issues in coordination with internal teams.
  • Maintain accurate data in Salesforce CRM .
  • Identify opportunities to improve operational efficiency.

Requirements :

  • Bachelor’s degree in business, Accounting, or related field.
  • 3+ years of experience in order management or licensing operations .
  • Strong experience with Salesforce.com (mandatory).
  • Excellent communication, organization, and problem-solving skills.
  • Experience with SaaS or ERP systems is a plus.
  • Join us and be part of a collaborative global team delivering exceptional customer experiences!

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