Experience Research Senior Associate qualitative mixed-methods

Description

We have an exciting opportunity for you to shape the future of Wealth Management experiences at JPMorgan Chase.

As an Experience Research Senior Associate in the Wealth Management Experience Research team you will leverage advanced research methods to identify customer needs and translate them into actionable insights. You will collaborate with cross-functional teams to inform the design and strategy of our Wealth offerings directly impacting user experience and business outcomes.

Job responsibilities

• Conduct research studies using advanced qualitative and quantitative methods to gather customer insights
• Analyze and interpret data to identify patterns and provide actionable recommendations for user experience design
• Collaborate with cross-functional teams to integrate user insights into product development
• Contribute to the creation and refinement of experience research strategies aligned with business goals
• Stay current with industry trends and incorporate relevant knowledge into team insights
• Synthesize qualitative findings into clear actionable feedback for design and product teams

Required qualifications capabilities and skills

Preferred qualifications capabilities and skills

Required Experience :

Senior IC

Key Skills

Laboratory Experience,Immunoassays,Mammalian Cell Culture,PCR,Biochemistry,Assays,Cell Biology,Research Experience,Cell Culture,Molecular Biology,Flow Cytometry,Western Blot

Employment Type : Full-Time

Experience : years

Vacancy : 1