Anudip - Operations Manager

Position Title - Operations Manager - AI & Livelihood Programs.

Programs - AILivelihood | TTT College (K14) | TTT & Student K12 Teachers School | Bootcamp.

Location: Gorakhpur & Prayagraj, Uttar Pradesh.

Role Summary:

The Operations Manager will be responsible for end-to-end operational management of AI-enabled livelihood, teacher training, and bootcamp programs across Gorakhpur and Prayagraj.

The role focuses on smooth program delivery, beneficiary lifecycle management, stakeholder coordination, compliance, and achievement of training and livelihood/placement outcomes.

Key Operations:

- Manage day-to-day operations of AI-Livelihood, TTT (K14 & K12), and Bootcamp programs.

- Ensure timely batch launches, training delivery, assessments, and certifications.

- Implement SOPs, quality standards, and operational guidelines.

Livelihood & Placement Outcomes:

- Align training programs with employability and livelihood outcomes.

- Coordinate with placement, industry, schools, and institutional partners.

- Track placements, teaching assignments, internships, or self-employment outcomes.

Faculty & Trainer Management:

- Coordinate onboarding, scheduling, and performance of trainers and master trainers.

- Ensure Training of Trainers (ToT) implementation and academic quality.

Student / Beneficiary Management:

- Oversee beneficiary lifecycle from mobilization to certification and placement.

- Ensure engagement, retention, and grievance resolution.

Mobilization & Outreach:

- Support enrollment drives, outreach programs, and awareness sessions.

- Work with schools, colleges, NGOs, and community partners to meet targets.

Stakeholder & Compliance:

- Act as the local SPOC for partners, donors, and institutions.

- Ensure compliance with internal policies and CSR/donor guidelines.

- Maintain MIS, documentation, and periodic reports.

Team & Center Management:

- Lead operations coordinators and center teams.

- Oversee training center infrastructure, labs, and resources.

Key Skills & Competencies:

- Operations & project management in education/skill/livelihood programs.

- Stakeholder and partnership management.

- Team leadership and coordination.

- Strong communication, MIS, and reporting skills.

- Outcomeand target-driven approach.

Qualification & Experience:

- Graduate/Postgraduate in Management, Education, Social Sciences, Technology, or related field.

- 8-10 year's experience in skill development, livelihood, education, or CSR programs.

- Multi-location operations experience preferred.

Additional Requirements:

- Willingness to travel between Gorakhpur and Prayagraj.

- Experience with CSR/government/donor-funded projects is an advantage.

(ref:iimjobs.com)