Customer Experience (CX) ConsultantVIRTUOS • Gurgaon, Republic Of India, IN
Customer Experience (CX) Consultant
VIRTUOS • Gurgaon, Republic Of India, IN
13 hours ago
Job descriptionCRM / Customer Experience Stack CLM / No-Code Automation Stack Work Collaboration & Project Portfolio Management (PPM) DXP / Digital Agency & Digital Experience Operations Drive new customer acquisition across mid-market and enterprise accounts. Conduct email outreach, phone prospecting, and follow-ups to build strong pipelines. Engage with CXOs, Directors, VPs, and key business leaders to present Virtuos Digital’s value proposition. Perform product demonstrations (with Pre-Sales support where necessary). Identify customer needs across CRM, CLM, Work Collaboration, DXP , and position appropriate solutions. Maintain accurate CRM hygiene, pipeline updates, and forecast reports. Work closely with Pre-Sales, Delivery, and Product Teams for proposal creation and deal closure. Attend events, expos, summits, webinars , and represent the Virtuos brand. Achieve quarterly / annual sales quotas and continuously expand the business footprint. Excellent communication & articulation skills (English). Strong sales personality — outgoing, engaging, confident. Ability to communicate with C-level executives. Proven experience in email campaigns, tele-prospecting, outreach programs . Solid understanding of SaaS / Cloud products. Ability to understand technology and communicate benefits considering business outcomes. Highly motivated, goal-oriented, and disciplined. Strong negotiation skills & closing capabilities. Engineering or MBA graduates. Experience selling CRM, CLM, BPM, Work Collaboration, ERP, or Digital solutions. Prior exposure to Oracle, Salesforce, Smartsheet, Microsoft, or similar ecosystems preferred. Lead solution consulting across CRM, CX, CLM, Work Collaboration, and DXP platforms. Understand customer requirements deeply (business + technical). Configure product demos, mockups, prototypes using : Salesforce, Oracle, Agiloft Asana, Smartsheet October.Ai VDC’s own DXP tools Prepare solution decks, architecture diagrams, workflow models , and customer success stories. Collaborate with Sales in responding to RFPs, RFIs, SoWs, and Proposals . Conduct product presentations , technical walkthroughs, and capability demonstrations. Assist customers in scoping, gap analysis, and transformation roadmap creation. Work with Product Teams to incorporate customer feedback and feature insights. Train junior team members on new products, tools, and best practices. Strong functional understanding of : CRM Processes (Sales, Service, Marketing) CLM (Contracts, Workflows, No-Code Automation) Work Collaboration & PPM (Resource mgmt, automation, intake forms) DXP and Digital Agency operations Ability to configure demos rapidly. Strong communication, storytelling, and presentation skills. Understanding of product architecture, SaaS platforms, APIs, workflows. Should be confident interacting with global customers. Experience with Oracle CX / CRM, Salesforce, Microsoft Cloud, Agiloft CLM, Asana, Smartsheet. Experience in digital transformation consulting. Prior experience in Pre-Sales, Solutioning, Product Consulting. Exceptional English communication skills. High energy, outgoing personality, extrovert attitude. Strong presentation and demonstration capabilities. Deep understanding of how SaaS products solve business problems. Ability to interpret business logic and present solutions coherently. Strong documentation, proposal writing, and customer-facing professionalism. Ability to work across different time zones . Demonstrable results in pipeline building, campaigns, and client engagement . Opportunity to work with world-class platforms & alliances : Oracle CX Salesforce CRM Microsoft Dynamics and PowerApps Agiloft CLM DocuSign CLM & IAM Smartsheet (Work Collaboration + PPM) Asana (Work Management) October.Ai (AI Experience platform) Sweven (Salesforce Practice) DXPify & DreamFox Products / Services Attractive compensation + high incentives. Growth into leadership roles for high performers. Work with a dynamic, ambitious, global team. A motivated hustler Excellent communicator Tech-savvy sales / pre-sales professional Strong business acumen Loves presenting and interacting with customers Ambitious and willing to grow Ready to own targets and outcomes
About Virtuos Digital (VDC) — vdc.Com
Virtuos Digital (VDC) is a global Digital Transformation and Experience Engineering company , delivering cutting-edge solutions across Customer Experience (CX), CRM, CLM, Work Collaboration, Digital Experience Platforms (DXP), and AI-powered enterprise systems .
Founded with the mission of “Tomorrowing” , Virtuos Digital builds invincible, future-ready businesses through :
- Consulting & Solutioning
- Modern Enterprise Engineering
- Cloud & SaaS Implementations
- AI-Born Products & Platforms
- Digital Agency & Experience Operations
VDC has strong alliances with Oracle, Salesforce, Microsoft, Agiloft, Smartsheet, Asana , and continues to invest in its own products such as October.Ai , DXP frameworks , and multiple domain-specific solutions.
With growing consultants and engineers, VDC has delivered transformation projects for 500+ customers across industries like Retail, Travel, Banking, Manufacturing, Healthcare, and High-Tech.
visit us at www.Vdc.Com for more information
Job Roles : Sales & Pre-Sales (Solution Consulting)
Locations : Delhi / NCR, Mumbai, Bengaluru
Experience : 1 year to 10 years (Multiple positions — Executives, Senior Executives, Managers)
Virtuos Digital is expanding rapidly and hiring dynamic, growth-driven Sales and Pre-Sales professionals for its four major business lines :
Candidates with Frequent Job Switching (<
2 years per company) need NOT apply.
1. Sales Executive / Sales Manager — Job Description Responsibilities
Required Skills & Attributes
Preferred Background
2. Pre-Sales / Solution Consultant — Job Description Responsibilities
Required Skills
Good to Have
General Requirements for Both Roles
What We Offer
Ideal Candidate Persona
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Customer Experience • Gurgaon, Republic Of India, IN
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