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Business Head - Hotel Onboarding

Business Head - Hotel Onboarding

Talent stock SolutionMumbai, India
30+ days ago
Job description

Business Head - Hotel Onboarding

Role Objective :

Drive the onboarding of hotels across India under the Carlton brand, ensuring smooth integration into the brand ecosystem, operational efficiency, and compliance

Key Responsibilities :

  • Hotel Onboarding : Identify, evaluate, and onboard hotels under MNC
  • Brand Alignment : Ensure onboarding hotels meet MNC guidelines in terms of service, operations, and customer experience.
  • Training & SOP Compliance : Implement MNC standard operating procedures, training programs, and brand manuals across hotel partners.
  • Business Performance : Monitor hotel partner performance post-onboarding and drive improvement initiatives.
  • Quality Assurance : Regular audits to ensure MNC in guest services, cleanliness, and facilities management.
  • Stakeholder Management : Work with property owners, investors, and internal leadership to align growth objectives.

Ideal Candidate Profile :

  • 12-18 years of experience in hospitality brand development, franchise, or hotel management groups.
  • Strong background in hotel onboarding, franchise contracts, and operations.
  • Experience in managing multiple stakeholders across geographies.
  • Exposure to mid-market and premium hotel chains preferred.

    • (ref : iimjobs.com)

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