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Vriba - Business Analyst - Aviation / Airlines SME

Vriba, India

16 days ago

Job description

Job Title : Business Analyst - Aviation / Airlines SME.

Location : Remote.

Shift : 6.30PM IST to 3.30AM IST.

Experience : 8-12 years.

About the Role :

We are seeking a highly skilled Business Analyst (BA) with Subject Matter Expertise (SME) in Aviation / Airlines domain to join our team.

The ideal candidate will bring deep industry knowledge, strong analytical skills, and proven experience in gathering, analyzing, and documenting business requirements for aviation / airline applications.

This role requires working closely with business stakeholders, technical teams, and end users to design and deliver solutions that enhance operational efficiency and customer experience.

Key Responsibilities :

Act as a Subject Matter Expert (SME) for aviation / airline processes such as :

Flight Operations.

Crew Management.

Reservations & Ticketing.

Departure Control Systems (DCS).

Revenue Management & Accounting.

Loyalty Programs (FFP).

Ground Operations and Baggage Handling.

Elicit, analyze, and document business requirements, functional specifications, and user stories.
Collaborate with product owners, architects, and developers to ensure requirements are accurately translated into solutions.
Conduct gap analysis, process mapping, and workflow improvements in aviation operations.
Support UAT planning and execution, ensuring alignment with business needs.
Develop and maintain BRD, FRD, Use Cases, and process documentation.
Provide domain expertise during solution design, implementation, and post-go-live support.
Engage with stakeholders to ensure compliance with regulatory standards (IATA, ICAO, DGCA, FAA, etc.
Track and report project progress, risks, and issues to stakeholders.

Required Skills & Experience :

8-12 years of experience as a Business Analyst, with at least 5+ years in Aviation / Airlines domain.

Strong knowledge of airline industry processes, systems, and standards.

Hands-on experience with reservation systems (Amadeus, Sabre, Navitaire, etc.), DCS, or crew management systems.

Proficiency in requirements gathering techniques, business process modeling (BPMN / UML), and documentation.

Experience with Agile / Scrum methodologies and working with cross-functional teams.

Strong communication, stakeholder management, and presentation skills.

Ability to translate complex business needs into clear, actionable requirements.

Preferred Qualifications :

Prior experience working with airline IT systems, MRO (Maintenance, Repair & Overhaul) systems, or flight scheduling platforms.

Familiarity with aviation safety and compliance requirements.

Certifications such as CBAP, CCBA, or IIBA accreditation.

Experience in digital transformation or modernization projects in aviation.

Education :

Bachelor's degree in Business, Aviation Management, Engineering, or related field.

MBA or advanced degree preferred.

(ref : iimjobs.com)

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