Network Engineer (Immediate Joiner)

Job Opportunity : Network Support Engineer (L1) – Hyderabad (Work From Office)

Location : Hyderabad

Work Mode : Work From Office

Shift : Australian Time Zone (24 / 7 support & rotational shifts)

Notice Period : Immediate to 15 days preferred

Key Responsibilities :

• Provide L1 level support for Global IT infrastructure.
• Monitor network performance using tools like SolarWinds, Manage Engine, Cisco Prime, NAGIOS .
• Perform proactive monitoring of Cisco R&S , HP Aruba , Ruckus Wireless , WAN and ISP links .
• Handle bandwidth utilization analysis and generate availability and trend reports.
• Respond to alerts / notifications configured in monitoring systems.
• Carry out basic network operations : VLAN creation, port / user mapping, DHCP, wireless connectivity troubleshooting , etc.
• Coordinate with ISPs and third-party vendors for issue resolution.
• Follow ITIL processes for Incident, Problem, Change & Configuration Management .
• Work with ticketing tools like ServiceNow for issue tracking and resolution.

Technical Experience :

Required Skills :

Preferred Skills :