Undertake detailed strategic analysis to develop plans in line with the Asia Pacific operations strategyUndertake financial analysis on performance and trends and develop financial models / business cases for strategic initiativesCoordinate with sub-region operations team to collect feedback, centralisation of project, process and system implementation and prepare reports for regional and global updatesEnsuring sub-region operations team understands the global and regional operations expectations and be the point of contact on troubleshootingAnalyse data of in-place procedures and platforms to identify and recommend ways to improve operationsManage operations business planning and performance reportingProvide analytic support to regional operations directors and country chief operating officersDevelop insights and content arising from research and analysis for use by management in strategic decision making and business planningDevelop a database data sets for use in analysis, plans and reportsProvide deep insights and advise to operations leadership team on basis of analysis undertakenWork with operations leadership in the development of solutions in line with strategyWork closely with and coordinate activities across PMO, operations and service delivery functionsAssist with the ongoing integration project by project management of various workstreams, by working closely with the colleagues responsible for each workstreamMonitor progress of work in each workstream against set timelines, milestones; regularly report the progress to the relevant workstream leadersINCOME TAX DOCUMENTATION RELATED RESPONSIBILITIES
- Work closely with the Broking / Broking Support / Client Services teams on tax document and related matters
- May include registration-related and premium receipt related matters
- Ensure that the list of tax documents to be obtained from the various parties is kept correctly updated at all times
- Contact reinsurers accounting / operations team to obtain required documentation
- Follow up with the reinsurers based on the internal procedures Escalate all cases where responses are not received from the reinsurers in a timely manner Be responsible for updating and / or contacting relevant internal parties (Broking, Broking Support, Client Services departments in Aon India / Aon Singapore) on tax-related matters
- File all tax documents in the common drive promptly Be able to recognise and prioritise urgently necessary documentation, for immediate action
- Be responsible for answering basic questions regarding requirements for tax documents (why it is necessary, when is it required, etc)
TECHNICAL SKILLS & KNOWLEDGE REQUIRED
- Should have the flair of managing the tax documentation along with project management responsibilities
- Knowledge of operations, preferable in insurance or financial industry
- Excellent interpersonal and communication skills, both oral and written
- Ability to work with all levels and diverse group of colleagues, including senior stakeholders
- Strong client focus with a passion for delivering added value
- Team oriented
- Strong organisation skills and work disciplines, ability to complete tasks within required time frames and respond effectively under pressure
- Results driven and take accountability for results
- Intermediate level in Microsoft Word, Excel and PowerPoint applications
- Qualification - B.Com or accounting background is preferred Experience - Minimum 5 years in operations, project management or business analyst role, ideally, within mid-large size company in the insurance industry or professional service firm
Skills Required
Financial Analysis, Income Tax, Professional Services, Project Management, Business Planning, Reinsurance