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OPENINGS FOR SENIOR CUSTOMER SUPPORT, SAL- 7.5 CALL PRATIBHA-
OPENINGS FOR SENIOR CUSTOMER SUPPORT, SAL- 7.5 CALL PRATIBHA-Confidential • Mumbai City, Bengaluru / Bangalore, Mumbai
OPENINGS FOR SENIOR CUSTOMER SUPPORT, SAL- 7.5 CALL PRATIBHA-

OPENINGS FOR SENIOR CUSTOMER SUPPORT, SAL- 7.5 CALL PRATIBHA-

Confidential • Mumbai City, Bengaluru / Bangalore, Mumbai
2 days ago
Job description

Description

We are seeking a Senior Customer Support Representative to join our team at Pratibha. The ideal candidate will have 1-8 years of experience in customer support, delivering top-notch service to our clients and ensuring their satisfaction.

Responsibilities

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve customer inquiries and issues in a timely and professional manner.
  • Maintain a high level of product knowledge to assist customers effectively.
  • Document customer interactions and feedback in the support system.
  • Collaborate with team members and other departments to enhance customer satisfaction.
  • Identify trends in customer inquiries and suggest improvements to processes.

Skills and Qualifications

  • 1-8 years of experience in customer support or related field.
  • Strong communication skills, both verbal and written.
  • Proficiency in using customer support software and tools.
  • Ability to handle difficult customer situations with empathy and professionalism.
  • Good problem-solving skills and attention to detail.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • SALARY : - 7.5 CTC AND INCENTIVES

    IF INETERESTED CALL PRATIBA - 9035066285 OR EMAIL UR RESUME TO [HIDDEN TEXT]

    Skills Required

    International Call Center, Voice Process, Customer Care

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    Opening For Customer • Mumbai City, Bengaluru / Bangalore, Mumbai

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