Senior CRM Business Solutions Manager

Company Description

Squash Apps is a top-rated full-stack consulting company focused on building the next generation of scalable, robust web applications for visionary clients. Our expertise includes technologies like MEAN, MERN, MEVN stacks, Java stack, SQL / NOSQL, Elastic Search, Redis, and hybrid mobile apps. We have a strong portfolio of applications and an ecommerce product you can explore on our website. If you are passionate about building top-quality apps and committed to excellence, join our team!

Role Description

This is role for a Senior Dynamics CRM professional. The Senior Dynamics CRM professional will be responsible for managing and optimizing CRM systems, developing strategies to improve customer relationships, and working closely with sales and project management teams. Day-to-day tasks include analyzing data, communicating with stakeholders, and ensuring the CRM system supports business needs effectively.

• Build CRM forms, screens, and views workflows and reports for the user interface
• Develop and deliver reports, briefs, presentations and project schedules to key project stakeholders
• Lead a team during all the steps of the project, carry out the solution design of the system and supervise the assigned tasks
• NET Technologies (C#, .NET Framework 3.5 and followed, WCF, MSMQ, Windows Services)
• SQL Server 2008 and followed, Reporting Services, SSIS
• Talent for connecting with onshore and offshore teams to facilitate project work
• Work closely with Business Service Managers, IT Business Service Analysts and business partners in managing day-to-day issues, identifying process improvement opportunities, and designing solutions to satisfy business needs
• Advocate the use of Microsoft Dynamics CRM to improve straight-through processes, controls, and reporting
• Assist in the management of assigned projects assuring target dates are achieved and quality is maintained
• Serve as a contributing member of a cross-functional, agile delivery team

Qualifications for Microsoft dynamics CRM