Automation Consultant

GEO : Offshore India (any location ) Hybrid

Designation : Workload Automation Lab Services Consultant

Experience : 4 to 7 Years minimum in the role, Workload Automation domain

Skill Area : Automation – Workload scheduling tools (preferred IWA / TWS(HCL Workload automation experience)

Workload Automation Lab Services Consultant – Job Description

Summary

HCL Workload Automation Lab services team is looking for a Lab Services senior Consultant to help drive business growth through Professional services delivery and Migration Center of Excellence (COE) improvement. The HCL Software Lab Services team is a global organization responsible for delivering Professional Services to enable customers to gain their business values quickly by implementing HCL Workload Automation Solution.

Primary Focus for this Senior Consultant / Architect will be providing expert consultancy to customer, owning migration and implementation projects from initial client assessment , and Architecture design thru any project successful completion, partnering with other teams in the organization and with the client. Role, Characteristics and responsibilities :

The Workload Automation Consultant is a customer-facing role that :

• Takes a solution and consultative approach to identify, progress, implement and close projects at customer site, working closely across the HCL Software, as well as with the broader HCL Technologies teams.
• Provides proactive technical support to customers and has ownership for resolving technical issues that may arise during customer projects
• Understanding customer needs transforms them in requirements and develops solutions.
• Delivers lab services billable consulting work, being measured on Billable Utilization rate as a function of time-reporting
• Exhibits a strong communication style with maturity to be able to adjust his style to get the best from the situation
• Has excellent presentation skills, and will be proficient in the use of a variety of presentation tools
• Has good self-awareness and will be able to identify when influencing and / or negotiation skills are needed.
• Has experience of developing accurate and concise project documentation that will be used by colleagues and customers
• Has an improvement focused approach and will recommend improvements to process and tools
• Has experience delivering and leading technical engagements, has the technical knowledge and the maturity to be accepted as expert in his field of technology.
• Has A flexible approach to work to ensure that projects are completed in scope and on time.
• The Professional Consultant might be required to travel and work at customer sites
• He will also engage in the pre-sale cycle and will provide Infrastructure consultancy, including audits and assessments to support the sales team in their proposals.

All Consultants are expected to have a passion for their role and will have a desire to learn about developing technology and solutions so that they are best informed to provide solutions to the customer

Required experience :

The Workload Automation Consultant has at least 10+ years’ experience in delivery of in the workload automation domain with products like IWS-IBM Workload Scheduler, HWA, BMC Control-M,Autosys etc. Ability to talk, understand and work with customers delivering solutions.

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