Talent.com
Customer Service

Customer Service

ConfidentialSurat, India
6 hours ago
Job description

Company Description

Flomic Global Logistics is a trusted logistics service provider dedicated to delivering comprehensive solutions for all logistics needs. With a focus on achieving customer satisfaction, Flomic Group prides itself on its reliability and customer-centric approach. The organization ensures efficient and effective services tailored to the unique needs of its clients. Flomic continually strives to improve and adapt to the dynamic logistics industry.

Job Description : Customer Service Executive / Operations / Sales coordinator (Freight Forwarding)

Work Location : Surat

Requirements :

  • Candidates having min 2 years of Customer Service experience in Import / Export freight forwarding.
  • Good knowledge and understanding of INCO TERMS to enhance smooth process.
  • Good geographical knowledge of International Ports, Indian Ports and ICD's.

Key Responsibilities :

  • Handling customer's Import Export inquiries and quote / co-ordinate with pricing team for quotes.
  • Coordinate with the Pricing team for quotations / renegotiations and ensure correct rates are shared with customers.
  • Work closely with the operations team and transportation team for smooth job execution and vehicle arrangements.
  • Maintain proper communication balance between customers and internal teams for seamless shipment handling.
  • Resolve customer queries related to shipments and ensure high service satisfaction.
  • Forward work sheet for invoice preparation to Accounts Team

    Responsible for Operation Job Closing

    Must have knowledge on working on logisys or any application related to opening of jobs.

    Skills Required

    Customer Service, inco terms

    Create a job alert for this search

    Customer Service • Surat, India

    Related jobs
    • Promoted
    Customer Service Representative

    Customer Service Representative

    VerbiQSurat, IN
    The ideal candidate loves talking to people in French and proactively solving issues.You will be responsible for converting customers into passionate evangelists. Communicate with customers via phon...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Customer Service Executive

    Customer Service Executive

    ConfidentialSurat, IN
    Respond to customer inquiries via phone, email, chat, or in person in a polite and professional manner.Handle customer complaints, providing effective solutions and ensuring customer satisfaction.M...Show moreLast updated: 10 hours ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    HCLTechSurat, IN
    HCLTECH- Walk in Drive Interview on 21st and 22nd November_Freshers_ Voice Process.Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur. Chennai (5 Days Work From Office).Bachelor's and Master's Degre...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Customer Relationship Specialist – International Voice Process (Admin & Process Support)

    Customer Relationship Specialist – International Voice Process (Admin & Process Support)

    Remote Teams IT Solutions Pvt LtdSurat, IN
    Job Title : Customer Relationship Specialist – International Voice Process (Admin and Process Support).Location : Hi-Tech City, Hyderabad, India. Job Type : Full-Time, Office Based Only.Work Timings : ...Show moreLast updated: 11 hours ago
    • Promoted
    Customer Service Operator - 45024

    Customer Service Operator - 45024

    TuringSurat, IN
    In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of.AI-generated outputs, and ensuring compliance, trust, and customer experience standards.SLA track...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Officer / Sales

    Customer Service Officer / Sales

    EcoOriginSurat, IN
    We're looking for an extroverted, outspoken salesperson who's confident, assertive, and not easily negotiated down.Engage with potential customers through various channels (phone, email, face-to-fa...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Call Center Customer Service Representative

    Call Center Customer Service Representative

    The HIRDSurat, IN
    Your primary responsibility will be to assist US customers with queries related to health insurance.The role demands good communication, strong customer-service mindset, and attention to detail.Wee...Show moreLast updated: 11 hours ago
    • Promoted
    US Mortgage- Customer support

    US Mortgage- Customer support

    AltisourceSurat, IN
    Willing to work in night shifts.Review and update construction documents in the system to ensure completeness and accuracy. Maintain and update construction budget details while placing inspection o...Show moreLast updated: 7 days ago
    • Promoted
    E-Commerce Automotive Spare Parts Customer Service Representative

    E-Commerce Automotive Spare Parts Customer Service Representative

    Newparts, Inc.Surat, IN
    Job Description : Automotive Customer Service Representative.Location : Remote (North American Hours).Desired Skills and Experience : . Bachelor's degree in Engineering.Automobile Spare Parts / Automobi...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Recruitment Mantra HR Consultancy & Recruitment AgencySurat, IN
    Recruitment Mantra Hiring Customer Service Representatives for NFNA Education Pvt.Customer Service Representative.Full-time, Permanent (Day Shift). Customer Service Representatives.The ideal candida...Show moreLast updated: 16 days ago
    • Promoted
    • New!
    Customer Service Representative

    Customer Service Representative

    dnata Travel GroupSurat, IN
    Looking to grow your career in travel and aviation services?.Our award-winning aviation services are the cornerstone of airport, passenger, and travel operations across the world.As part of the Emi...Show moreLast updated: 10 hours ago
    • Promoted
    • New!
    Dynamics 365 CE Customer Service

    Dynamics 365 CE Customer Service

    People Prime WorldwideSurat, IN
    Important Note (Please Read Before Applying).You have less than 5 years or more than 10 years of experience in Dynamics 365 / Power Platform. You do not have hands-on Omnichannel experience.You have...Show moreLast updated: 11 hours ago
    • Promoted
    Service Engineer

    Service Engineer

    OrbiTouch HR (orbiTouch outsourcing pvt ltd)Surat, IN
    Urgent Hiring || Repair and Maintenance Lead || Bangalore.Profile - Repair and Maintenance Lead.Experience - Minimum 2+ years’. Track kilometers run by all the cars and proactively and timely servic...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Customer Service Representative

    Customer Service Representative

    BookswagonSurat, IN
    The ideal candidate loves talking to people and proactively solving issues.You will be responsible for converting customers into passionate evangelists . Communicate with customers via phone, email ...Show moreLast updated: 10 hours ago
    • Promoted
    • New!
    Customer Service Specialist

    Customer Service Specialist

    VakeelSaab - Get Legal Advice Instantly & AnonymouslySurat, IN
    Location : Vasant Vihar, Delhi .Department : Operations / Legal .Reporting To : Head of Operations / Legal Department .Compensation : Competitive, based on skills & experience.The Legal Follow-Up & ...Show moreLast updated: 11 hours ago
    • Promoted
    • New!
    Customer Service Representative

    Customer Service Representative

    OrigabeeSurat, IN
    We are looking for a dedicated.Customer Service Representative.This role involves handling daily prescriptions, submitting insurance claims, and communicating directly with patients regarding their...Show moreLast updated: 10 hours ago
    • Promoted
    • New!
    Customer Service Representative

    Customer Service Representative

    Discoveries QuintessentialSurat, IN
    Customer Success Associate / Tele sales (Hindi Speaker) – Bengaluru | Work From Office.Monday–Saturday, 10 : 00 AM – 7 : 00 PM. You will be supporting customers in the sensitive area of.Tele calling / Cu...Show moreLast updated: 11 hours ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    CareerUS SolutionsSurat, IN
    Customer Service Representative – Job Description.The Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring ...Show moreLast updated: 30+ days ago